LARRY WILLIAMS
Manager, Trainer, Consultant and Author
******@*****.***
Objective: Position as a Parts Manager
Qualifications
*Thirty years experience in both parts and service, domestic and import
*Published author of parts management and inventory control articles
*Originated policies accepted by Mitsubishi at the national level
*Installed and operated both ADP and Reynolds & Reynolds computer systems, assisted ADP with inventory programming
Experience
*Inventory management skills deliver over 50% net profit on inventory investment
*Sales skills took one parts department sales from #79 to #4 in the nation in only 18 months
*Customer skills reward district #1 Customer Satisfaction Index rating
*Construction supervisor for Anaheim Lincoln-Mercury dealership
*Rebuilt parts departments for three different dealerships
*Trained two successful career parts managers
Personal Philosophies
*Good service gets and keeps customers
*The best measurement of success is when net profits and morale are high
*All departments must work together. . .communication is essential
*Keep it simple, accurate, and inexpensive
Personal Data
*Married 39 years with two grown sons
*In excellent health with no physical limitations
“Parts for Profit” series available at: http://www.autobodynews.com/content/distinctive-dealerships
http://www.dealermarketing.com/fixedops-/fixed-operations
Work History
2008 – Present
Freelance writer for Autobody News and Dealer Marketing Magazine
“Parts for Profit” series, a handbook for parts managers on wholesale marketing to independent body shops
2002 – 2008
Service Advisor – Henderson Chevrolet
Achieved #1 service department in district
1999 – 2002
Evening Parts Manager – Tobin Motors
Dell Computer Technician
1996 – 1999
Parts Department Consultant
Rebuilding parts departments in New Mexico and California
1993 – 1996
Parts Manager and Consultant
Charlon Motors – Ridgecrest, California
1987 – 1993
Parts Manager and Consultant for Mitsubishi Motors
Metropolitan Los Angles area (National recognition and awards)
1985 - 1987
Construction Supervisor and Parts Manager
Anaheim Lincoln-Mercury
REFERENCES
Jeremy Hayhurst, Editor and Publisher of Autobody News, 800-***-****
Tom Hodulik, Service Manager, Henderson Chevrolet, 702-***-****