Customer Service Administrative Assistant

Ralitsa M. Tantoh

*** ******* **** *** ** Gaithersburg, MD 20878

Cellphone: 240-***-**** E-mail: *********@*****.***

OBJECTIVE

Obtain a position in the business administration field using the academic training and experience acquired through my course work and previous job experiences.

QUALIFICATION

• Administrative experience and good communication skills

• Highly motivated, dedicated and hardworking individual.

• Ability to multitask and participated in teamwork.

• Flexible and able to organize and prioritize workload.

PROFESSIONAL SKILLS

CUSTOMER SERVICE AND COMMUNICATION SKILLS

• Interacted with customers and clients either through the phone or personally to assist with appointments, questions or inquires as an office assistant.

• Drafted letters and memos to other employees

• Assisted employer to create reports on meetings and to create presentations.

MANAGERIAL SKILLS

• Appointed as executive assistant to manage, coordinate and plan social events that included office end of year parties and conventions.

• Served on the planning committee for organizing an annual convention with included planning the fundraising night, gala dinners and symposiums.

COMPUTER SKILLS

• Proficient in using Microsoft Word, Access, Excel, and PowerPoint in order to create presentations and word processing documents

• Proficient in conducting internet search and creating reports through Access and Excel

EMPLOYMENT HISTROY

2011-Present – Akum Welfare Association, Administrative Assistant

2009-2011 – Grace Excel Homecare, Home health Aide/office assistant

EDUCATION

University of Maryland University College, Adelphi, MD -- 2011

Bachelor of Science in Business Administration

Montgomery College, Germantown, MD-- 2009

Associate Degree in General Studies

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