Administrative Executive Assistant
Resume:
Susan J Kopinski
Syracuse, Ut *****
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OBJECTIVE
I am seeking a position to best utilize my experience as an administrative assistant. I'm also interested in broadening my knowledge as an office manager. I am looking for a well established business to build my career with.
SKILLS
Over 15 years of responsible experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, scheduling, and general office operations. Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Microsoft office, working knowledge in Word & Excel. Typing 65 WPM. Strong organizational abilities combined with excellent interpersonal, communication, and leadership skills that allow me to work effectively with other people at all levels. Knowledgeable in legal writing and research.
EMPLOYMENT
The American Academy,Salt Lake City, UT 8/2009 - Present
Administrative Assistant
Administrative support for President & CTO and Chief Academic officer. Perform daily secretarial and receptionist duties, scheduled, planned, and executed board meetings, conventions, conferences, and other monthly events. Answer multi-line phone system, print and mail all student completion certificates. Provide logistical support for travel.
America First Credit Union, Ogden, UT 4/2009 - 8/2009
Mortgage Loan Associate
Prepare loans for the processor and underwriter to be finalized. Verify employment through Work Number or verbally. Order payoff’s, verify hazard insurance obtain flood certificates. Enter all data accordingly. Meet deadlines, confirm member is in good standing. Customer relations.
Palm Mortuary, Las Vegas , NV 7/2005 - 12/2008
Administrative Assistant - Memorial Design Center
Managed multi-line phones, schedule/confirm daily appointments. Liaison between memorial designer and families. Maintain office supplies as needed. Problem solved issues for families. File/record management.
Lindquist Mortuary/ Great Western Insurance, Ogden, UT 10/2000 - 6/2005
Assistant to the Director of Customer Relations
Accounts receivable, invoicing, prepare daily deposits, monthly statements. Annual convention scheduling, flight and hotel reservations, correspondence with convention attendees. Managed multi-line phones, greet and direct all visitors. Various duties include, typing, filing, researching, customer service, errands, fulfilling requests by upper management.
Homes America , Ogden , UT 05/1997 - 04/2000
Customer Service Manager
Receive all incoming service calls for the Utah and Wyoming region (5 locations). Set up and schedule service orders for new and used sales while maintaining proper paperwork for corporate headquarters. Responsible for all billing and time cards for the service department.
Utah Fabrication, Salt Lake City, UT 8/1996 - 05/1997
Administrative Assistant
Manage all work orders and maintain purchase orders. Responsible for costing and invoicing. Enter payroll. Accounts payable and receivable.
Great Salt Lake Minerals, Ogden , UT 07/1992 - 08/1996
Salt Plant Secretary
Perform all general office duties, produce and manage production and shipping reports. Participated on several MTQ teams. Schedule safety meetings Put together the monthly newsletter. 1995 Chairman Award Winner.
EDUCATION
Stevens Henager Business College, Ogden , UT 11/1990
Associates Degree Executive Secretarial Science
Weber State University , Ogden , UT 09/1994
Continuing Education
Weber State University , Ogden , UT 03/2009
Paralegal Certificate
REFERENCES
Available on request
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