Real Estate Customer Service

KIESHIA R. BROOKS

*** ********* ****** *.*. #****, Atlanta, GA 404-***-****

OBJECTIVE To obtain a challenging and rewarding leasing agent position, which best utilizes my hospitality experience to gain more extensive knowledge, where responsibility and proven performance will lead to an exciting opportunity of Management and self empowerment.

SUMMARY I am a person who has always done well in jobs pertaining to customer service and I am told that I am very approachable and easy to talk to. I am currently expanding my interests in the hospitality industry in order to some day include property management and/or real estate investment. I also believe that I can bring a positive attitude, personality and a bright smile to whatever I do.

WORK HISTORY

2003-2009 WAITRESS & BARTENDER &PROMOTIONS GALARDI SOUTH ENTERPRISES Maintained customer satisfaction by serving alcoholic beverages as well as food, with a personable attitude. Handling and accounting for large sums of money. Drink memorization. Multitasking. Recommending drinks to customers.

2006-2008 REALTOR METROBROKERS GMAC REAL ESTATE Assisted in decision of selling and purchasing of real estate such as homes and property. Organized and executed open houses. Prepared Georgia Real Estate contracts. Also helped clients with financial decisions, deadlines and time management.

2005-2007 ESCORT DRIVER/SECRETARY AAA MOBILE HOME IMPOUND &STORAGE Drove mobile home escort vehicle to insure the safety of mobile home transportation as well as the safety of the driver and other vehicles. Communicated with driver in a clear and concise manner. Responsible for creating and distributing bids and invoices, answering phones, sending faxes and other clerical duties.

2001-2003 BARTENDER CHEVYS NIGHT CLUB

2000-2001 CLUB CONCIERGE ADAMS MARK HOTEL

1998-2000 CONCIERGE OMNI SHOREHAM HOTEL

1997-1998 FRONT DESK AGENT OMNI SHOREHAM HOTEL

1997-2000 FILL IN PBX OPERATOR OMNI SHOREHAM HOTEL

EDUCATION

2006 MULTIPLE LISTING SERVICE REAL ESTATE SCHOOL-REAL ESTATE LICENSE

1997-1999 MONTGOMERY COLLEGE-HOSPITALITY-FOOD SERVICE SANITATION CERTIFICATE

1994-1996 UNIVERSITY OF MARYLAND EASTERN SHORE- ASSOCIATES-HOSPITALITY

1994 FAIRMONT HEIGHTS HIGHSCHOOL DIPLOMA