Office Management/Inside Sales
Resume:
Kelly M. Gabler ***** N. Cactus Drive Queen Creek, AZ 85143 480-***-****
Email: ************@*******.***
Ascent Healthcare Solutions, Phoenix, AZ
September 2008 – Present - Supervisor: Sharon Concho / Monica Underwood, Managers – Client Services
Customer Integration Manager, September 2008 to July 2009
- Develop quarterly/annual business reviews and trend analyses
- Contact customers to obtain usage data for compliance analysis
- Determine additional opportunities by reviewing account performance/history
- Work with field reps and leadership team to grow current accounts
- Manage weekly distributor warehouse account orders based on demand
- Ad-hoc reporting
- Support integration of new business and maintain existing business
- Order management
- Increase sales through excess inventory
Bison Contracting Co., Inc., Phoenix, AZ
November 2005 – May 2008 - Supervisor: Cassandra Johnson, Corporate Secretary & E. James Johnson, President/Owner
Office Manager, May 2006 to May 2008
- Supervision of two positions (contract administrator and front office/receptionist)
- New hire orientation and processing
- Verification of all new hires through e-Verify as per 2008 requirements
- Maintenance and development of employer policies
- Weekly payroll – job costing and calculating various hourly wages, entry into MasterBuilder and transmission via telephone to ADP for processing
- Processing of all child support orders/garnishments
- Certified payroll reporting on all Davis Bacon projects
- Tracking and review of subcontractor certified payroll reports for submission to project owners
- Weekly correspondence to subcontractors regarding certified payroll
- Track and issue weekly subsistence/per-diem checks for employees working out of town
- Process and cut checks for weekly employee expense reports
- Monthly union reporting/payments (Southwest Carpenters and Operating Engineers)
- Monthly/quarterly and annual workers compensation reporting
- Administration of employee medical, dental and 401K/profit sharing plans
- Monitor/coordinate IT and telephone system maintenance
- Track and maintain office supplies
Contract Administrator/Human Resources, November 2005 – May 2006
- Compose, submit and follow up on all subcontract and purchase order agreements for each project
- Compose, submit and track RFI’s
- Request, track and process all submittals from subcontractors
- Compose, process and track transmittals to owners and subcontractors
- Compile and submit all required preconstruction material for each new project
- Attendance at preconstruction meetings for new projects
- Compose and process daily correspondence to owners, suppliers and subcontractors for all projects
- Maintenance and distribution of all superintendent paperwork
- Process survey request forms
- Assist in bid process as needed – follow up with subcontractors, request insurance certificates/bonds, record information in bid book
- Weekly payroll – job costing and calculating various hourly wages, entry into MasterBuilder and transmitting via telephone to ADP for processing
- Monthly sales tax reporting
- Monthly/quarterly and annual worker’s compensation reporting
- Certified payroll reporting on all Davis Bacon projects
- Administration of employee medical, dental and 401K/profit sharing plans
- File maintenance
Seven P’s Contractors, Inc., Phoenix, AZ
September 2003 – November 2005 - Supervisor: Dennis M. Smith, President/Owner
Controller (Office Manager), February 2005 to November 2005
- Preparation of monthly AIA draws for all projects
- A/P & A/R with retention
- Subcontract/purchase order audits upon final payments to subcontractors
- Job reporting & costing
- Cash flow projections
- Annual budgets
- Monthly bank reconciliation
- Journal entries
- Monthly sales tax reporting
- Monthly/quarterly and annual worker’s compensation reporting
- Weekly payroll – job costing timecards, entry into MasterBuilder and transmitting via telephone to ADP for processing
- Administration of employee medical, dental and 401K plans
- Maintenance and development of employer policies
- Manage office vendor accounts
Accounting Manager/Human Resources, September 2003 – February 2005
- A/P & A/R with retention
- Cash flow projection processing
- Budget report monthly maintenance
- Monthly sales tax reporting
- Weekly payroll – job costing timecards, entry into MasterBuilder and transmitting via telephone to ADP for processing
- Administration of employee medical, dental and 401K plans
- Manage office vendor accounts
The Arizona Biltmore Resort & Spa, Phoenix, AZ
(Temporary contract position through AiS, Barbara Burns, Vice President, AiS
April 2003 – September 2003 - Supervisor: Stephen J. Ast, General Manager
Executive Assistant to the General Manager, April 2003 – September 2003
- Compose letters
- Daily schedule management/meeting planning
- Compile meeting documents
- Report distribution
- Field inbound calls to General Manager
- Internet research
- Record, process and distribute staff meeting minutes
- Maintain supplies for Executive Office
Directed Electronics, Phoenix Division, Chandler, AZ
December 2000 – February 2003 (closed Arizona office) - Supervisor: Karen Metros, Vice President - a/d/s/
a/d/s/ Inside Sales Manager, December 2000 – February 2003
- Inbound/outbound calls to dealers, distributors, sales reps and consumers
- Monthly/weekly sales reporting
- Product status reporting
- Assist credit department in collection efforts
- Resolve customer service issues needing special handling, including billing discrepancies
- Walk through orders requiring special handling, completing necessary paperwork
- New account coordination between corporate office, sales rep and prospective account
- Process payables for Phoenix office and maintain general ledger
Education:
Conservatory of Recording Arts & Sciences - Master Recording Program 4.0 GPA
University of Phoenix (2004-2005) - Business Administration
Software:
Microsoft Excel Microsoft Word Microsoft Outlook Microsoft PowerPoint
JD Edwards/AS400 Business Objects MasterBuilder
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