Priscilla Scott
Phone: 404-***-****
Email: ***************@*****.***
EXPERIENCE:
Alcatraz Media - Booking Agent & Advertising Assistant - Atlanta, GA Feb.2011-Present
Assist Customers with booking vacation packages, tours and attractions Nationally and Internationally.
• Give detailed information about events, tours and attractions.
• Advertise offered tours and attractions tours through different creative advertising, emails and phone calls.
• Respond to customers via phone an emails regarding requested information.
• Receive incoming calls, place outbound calls, compose emails, send faxes and other office duties.
Advanced Insurance Services Roswell, GA
Commercial Agent Feb. 2007-Present
• Sell auto, home, life and other insurance products to individuals and Affinity groups within assigned territory using consultative selling techniques
• Identify prospective customers using established lead methods
• Counsel and advise prospects and policyholders on matters of protection and coverage
• Develop and maintain business relationships with policyholders and co-workers
• Make group presentations to decision-makers in Affinity organizations
• Service and maintain renewal policies while meeting goals for volume of quality new business quoted within company guidelines
• Participate in various incentive programs and contest designed to encourage achieving production goals
Integrus Insurance Agency Alpharetta, GA
Account Executive Sept. 2006 – Feb. 2007
• Meet and exceed sale’s goals through new product sales, cross selling and retention of current customers
• Implement marketing programs and initiatives which further the Integrus’s Direct General brand in the local market (car dealerships, local events, etc)
• Receive customer payments, issue receipts and verify balance and keep daily reports of receipts for cash drawers
• Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies procedures
Trustway Insurance Atlanta, GA
Account Executive February 2005 – Sept.2006
• Meet and exceed sale’s goals through new product sales, cross selling and retention of current customers
• Receive customer payments, issue receipts and verify balance and keep daily reports of receipts for cash drawers
• Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies procedures
T&D Tours/Charter Service Orangeburg, SC
Sales Representative June. 2003 – Dec.2004
• Direct activities related to dispatching, routing and tracking transportation vehicles
• Direct investigations to verify and resolve customer or shipper complaints
• Served as a contact person for all workers within assigned territories
• Collaborated with other managers and staff members to implement work schedule changes, policies, procedures, goals and objectives
• Refer unresolved customer issues to designated manager for further investigation
• Perform administrative tasks to support operations team members which includes mailing, faxing, scanning, data entry and other duties as assigned
• Identify, research, and resolve customer’s issues using the computer system
• Handle confidential information and conferred with customers via telephone or in person
• Provided reports for manager review and consideration
My Joy Children’s Boutique Orangeburg, SC
Jr. Buyer Sept 2000-June 2003
• Reviews purchase orders
• Contacted vendors and evaluated bids offered by suppliers
• Recommended purchase materials and supplies
• Assisting with various purchase procedures
Carolina Underwriter Columbia, SC
Insurance Underwriter May 1995 - August 2000
• Studied various insurance proposals
• Gathered and assessed background information of prospects
• Calculating possible risks
• Visiting brokers and potential customers and preparing quotes
• Negotiating terms with policyholders or their brokers
• Writing policies and keeping detailed records of policies underwritten and decisions made
EDUCATION:
Elloree, High School Elloree, SC
Diploma
University of Bridgeport Bridgeport, CT
SKILLS:
• License Property and Casualty Agent
• Outreach Case Manager for Stand up for Kids
• Intake Worker for Make-A-Wish Foundation
• Community Health Professionals, Inc Home Care Aide
• County Schools, Bridgeport, CT, Travel and Tours
• Currently using the Applied and Doris Systems