Self motivated, hard worker

OBJECTIVE

Seeking an opportunity to provide excellent customer service within an organization that encourages professional development amongst its employees while simultaneously fostering a work environment that recruits a workforce that possesses strong written and verbal communication skills, the ability to work well with others, is enthusiastic, capable, and competent.

EDUCATION & CERTIFICATIONS

North Carolina Central University Durham, NC 27707

Master’s in Public Administration December 2007

GPA: 3.612

Relevant Coursework:

• Nonprofit Management

• Public Finance and Budgeting

• Public Policy Formation

• Career Development and Community

• Public Administration Research

• Principles of Public Management

• Administrative and Organizational Theory & Behavior

• Quantitative Analysis

• Personnel Administration & Management

• Administrative Leadership

• Economic Consequences of Policy

• Laboratory in Mediation

• Public Administration Research

Durham Technical Community College Durham, NC 27703

Certificate of Completion in Microsoft Excel August 2007

North Carolina Central University Durham, NC 27707

BA in Psychology and Political Science May 2004

- Concentration in Public Administration

Relevant Coursework:

• Advanced General Psychology

• Statistics for Psychology

• Advanced Statistics

• Abnormal Psychology

• Psychology of Adjustment

• Experimental Psychology

• Social Psychology

• Psychology of Human Development

• Psychological Measurement

• Psychology of Learning

Chapel Hill High School Chapel Hill, NC 27516

Diploma June 1997

American Management Association

• The Fundamentals of Human Resources Management May 2007

• Fair, Square, and Legal: A Manager’s Guide to Safe Hiring, Managing, July 2007

and Firing Practices

COMPUTER SKILLS

Microsoft Office, Word, Excel, Access, Power Point, Proficient with the Internet & Intranet, Search Engines (Yahoo, Google, Ask Jeeves), SPSS (Statistical Package for the Social Sciences), Email communication, Microsoft XP and earlier, TASNET System (Time and Attendance), WPM-50, Knowledge of Office Equipment, Office XP Overview Training; 2003 MS Access 2003 - Level II Training; 2005.

EMPLOYMENT HISTORY

CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC):

06/2003 – 12/2007 Mortality Medical Classification Branch Durham, NC 27703

Supervisor: Donna Glenn 919-***-**** (contact: yes)

Hours Per Week: 40

Job Title: Medical Records Technician (GS-0675-04)

• Transfer and compile death record information into a national database to provide information to the public regarding statistics of death related to diseases.

• Prepare, package and distribute 400-page medical manuals annually, for national and international health agencies.

• Edit and proofread annual medical publications for mass distribution for use by the general public.

• Solicit, inform, and coordinate an annual two week training forum for national and international health agency personnel.

• Collaborate with team members in the development, implementation, and completion of the comprehensive medical manuals.

• Create excel spreadsheets and oversee the accurate tracking of overtime hours of personnel for the program manager.

STANDARD BASED SOLUTIONS, LLC

9/2002 – 9/2003 Durham, NC 27707

Supervisor: Mil Johnson 919-***-**** (contact: yes)

Hours Per Week: 40

Job Title: Youth Counselor

• Conducted counseling sessions with families as part of a community based professional/paraprofessional services organization.

• Provided assistance to youth in developing basic life skills such as dealing with difficult situations, stress and anger reduction, problem solving and conflict/conflict resolution.

• Participated in Community Based Professional/Paraprofessional Services.

• Mentored juveniles demonstrating delinquent behavior on a regular basis.

• Coordinated a variety of youth enrichment activities for my clients to expand their horizons and provide them with different opportunities that would otherwise not be available to them.

RELATED EXPERIENCE

NORTH CAROLINA GENERAL ASSEMBLY

6/2006 – 8/2006 (Summer Intern) Raleigh, NC 27603

Supervisor: Carolyn Edwards 919-***-**** (contact: yes)

Hours Per Week: 24

Job Title: Legislative Assistant for Rep. Larry M. Bell

• Researched, advised, and consulted with senior management to implement policies that achieve the Agency’s established goals.

• Managed legislative needs such as bill book, mail, and meeting minutes to effectively reflect established goals and objectives of the agency.

• Ensured availability of rooms and supplies for committee meetings.

• Transcribed minutes from committee meetings.

ENVIRONMENTAL PROTECTION AGENCY (EPA)

5/1999 – 8/1999 National Health and Environmental Research Laboratory Durham, NC 27703

Human Studies Division

Supervisor: Jane Gallagher 919-***-**** (contact: yes)

Hours Per Week: 32

Job Title: Research and Development Assistant (Summer Intern)

• Assisted scientists with lab work as it related to issues regarding the environment.

• Worked on various group projects to study or learn about environmental issues.

• Entered data into system to document information that scientist collected in the field.

PROFESSIONAL MEMBERSHIPS

Member American Society for Public Administration 2006-Present

Member Section for Women in Public Administration (SWPA) 2007-Present

Member Society for Human Resource Management 2007-Present

VOLUNTEER ACTIVITIES

Worked with Big Brother/Big Sister of Durham, NC, tutored children at the local church, taught job, resume, and interviewing skills to residents of a halfway house, volunteered to shop for the secret Santa program with the volunteer center of Durham.

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