Customer Service Manager
Resume:
TONYA N. HAENLEIN R.T.(R)
Tampa, Florida 33612
*******@*****.***
OBJECTIVE
Seeking position as a
General Radiographer/ Interventional Technologist/ Cath Lab Technologist
DEMONSTRATED STRENGTHS
Reliable ~ HARD WORKER ~ DETAIL ORIENTED
PAST WORK HISTORY
Advanced Diagnostic Group Tampa, F
Position: X-Ray Tech Aug 09 to April 11
Responsibilities: Patient care
Quality images
Scan film into digitizer and send to radiologist
Weather Tite Windows Tampa, Fl
Position: Office Manager May 06 to April 07
Responsibilities: Customer Service
Scheduling Services and Permitting
General Administrative duties
Lowes Tampa, Fl
Position: Cashier and Return Specialist Feb 06 to May 06
Responsibilities: Maintained Excellent Customer Relations
Balanced cash drawer
Authorized approval on all returns
Creative World School Tampa, Fl
Position: Teacher’s Assistant Jan 05- Feb 06
Responsibilities: Maintained Interpersonal Relationships with Parents
Planning and Organizing age appropriate lessons
Responsible for the Child’s environment to facilitate
Learning
EDUCATION
A.S degree in Radiography
Hillsborough Community College, Tampa, Fl
Aug 07-Jun 09
General Education
Florida Keys Community College, Tampa, Fl
June 03- Dec 04
CLINICAL EXPERIENCE
TGH – Internship: Cardio Cath Lab – Summer “09” Tampa, Fl
St Josephs Hospital-Rotations: routines, OR, ER, & Diagnostic- Tampa, Fl
Spring “ 09”
TGH- Rotations: ER, CT, and Interveventional- Fall “08” Tampa, Fl
James Hailey VA Hospital- Rotations: Routines, Fluoroscopy, OR and Portables Fall “07”, Summer “08” Tampa, Fl
GENERAL OFFICE SKILLS
~ Microsoft Word, Windows, Excel and Quicken
~ Type 35-40 wpm, 10 key calc
~ Scheduling, Confirming Appointments
~ Proficient in Medical Terminology
REFERENCES
Hope Kennedy Nurse and Friend 813-***-****
Jeanette Varandas Head MRI Tech 813-***-****
Jenny McIntyre Clinical Supervisor 813-***-****
Michelle Rivera Waters supervisor 813-***-****
SUMMARY
I never leave a shift without making sure that everything is stocked for the next shift, paper work is all complete and copies are made. I have worked with the public extensively and posses exceptional patient care skills. I understand the importance of Outstanding Customer Service as well as working in a team setting. I am now looking to use what I have learned and broaden my knowledge. I am looking to be part of a company that allows me the opportunity to grow and learn more in the exciting field of Radiology. Please contact me at your earliest convenience.
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