Robert L. Ross, Jr.
Leechburg, PA 15656
Cell 724-***-****
gov5wq@r.postjobfree.com
EXPERIENCE
Infinity Management Group
Tarentum, PA
Administrator (5/12 to Present). Took a Personal Care Home in crisis to a
facility of acceptance within the DPW guidelines. Provided support on the
operations of the facility and created good relationships within the
community.
Annalisa Personal Care Home
Perryopolis, PA
Administrator (9/11 to 03/12). Opened a new facility, stayed on-sight at
the facility to perform all duties to maintain the home, providing care to
the residents, learning a new area, creating relationships with Doctors and
Social Workers within the community.
Hamilton Hills Personal Care Home
Turtle Creek, PA
Administrator (7/07 to 7/11). Providing leadership, quality of care and a
team atmosphere to the 62 bed facility. Operating the facility within the
monthly budget.
. 2011 Tribune Review Personal Care Home Gold Winner for best PCH
. Received bonuses on a regular basis for exceeding census within the
quarter
. Working with the Department of Public Welfare to assure proper
execution of rules and regulations that is required by the DPW
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Assisted Living Concepts
Penn Hills, PA
Residence Director (12/06 to 7/07). Promoted to Director by providing
leadership, consistency and stability to the Assisted Living Concepts 40
bed facility.
. Changing attitude within the community and our staff
. Increasing census to 95% under my leadership
Residence Sales Director (9/06 to 12/06). Sales to physician offices, Case
Managers for the service of patients with a need for extended care in the
Pittsburgh PA area.
. Worked with Resident Sales Manager to change internal sales process
. Assisted the current administrator with paperwork on new move-ins
American HomePatient
Pittsburgh, PA
Account Executive (12/01 to 8/06). Sale of capitol equipment and
respiratory devices to assist in home care therapies to physician offices.
Case Managers and Sleep Labs in the Western PA area.
. Instituted a call back system on all referrals
. Extended the sales territory while increasing sales for the region by
20
Cook Vascular, Inc.
Leechburg, PA
Account Executive (1/86 to 8/01). Sale of implantable medical equipment to
Operating Rooms, Cardiac Catheter Labs and Doctors Offices in Western PA,
West Virginia, Western New York and Ohio.
. Provided phone support 24/7 for Operating Rooms across the country
Education
Maintaining Administrator License. Present
Personal Care Administration License (2007) 100 hours State
Certified
Action Selling. (2005) the Sales Board
Professional Sales Training 1 & 2 (2002) the Sales Board
ICM School of Business (1986) Business and Computer
courses
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Facts and Skills
. Opening a new Personal Care Home.
. Running two Personal Care Homes at one time.
. Creating Teamwork within the Personal Care facility.
. Operations Manager for two Personal Care Homes while performing
Administrator duties as well.
. Highly Organized and detail oriented with a strong work ethic.
. Skilled in communicating technical information to individuals or
groups with varied levels of expertise.
. Successfully demonstrated sales, business and technical capabilities.
. Proven ability to plan, schedule and oversee projects through
successful completion.