Ellyn D. Robinson
Jenks, Ok 74037
*****.********@*****.***
As an accomplished account management professional with over 12-years of experience managing key business accounts, generating new customers through cold calls, presentations and networking, I am seeking a position where my skills and experience can be effectively utilized to increase profitability and to exceed corporate goals and expectations.
PROFILE
• Computer and Internet literate and have the ability to acquire new technical, analytical, computer skills quickly
• Interacts well with cross-functional department personnel, exercising a high degree of professionalism, discretion and problem resolution capabilities.
• Detail-oriented and resourceful with a proven ability to complete independent and/or team projects on time and in accordance with company goals and client needs.
• High level of communication skills both oral and written
• People oriented; Enjoy working directly with customers and the general public.
• Self-starter; can be depended on to complete a task without supervision.
• Understands and appreciates the importance of a job well done
PROFESSIONAL EXPERIENCE
MOONSTRUCK BATH EMPORIUM – Memphis, Tennessee –Tulsa, Ok 2006-2009
Owner
• Responsible for all areas of product development, public relations, advertising and promotions.
• Conducted extensive research of customers and competitors to determine optimal product mix and online marketing strategy.
• Created all design elements, descriptive text and photography for website and products.
• Increased revenues each year despite growing saturation of online personal care industry.
• Ensured all product ingredients met all organic and fair trade requirements.
SOUTHERN DISPOSAL – Memphis, Tennessee 2004-2006
Account Manager
• Researched current market trends to determine product information and competitor activity.
• Established strong business relationships through provision of quality service and client referrals.
• Processed all aspects of contractual agreements and verification of client signature.
• Exercised independent judgment, decision-making abilities with high level of confidentiality.
• Handled all aspects of sales negotiations, agreement terms and order fulfillment.
MEMPHIS RECYCLING SERVICES – Memphis, Tennessee 2001-2004
Account Manager
• Generated leads and rapidly built recycling business from 10 to over 100 new customers
• Purchased paper and plastic products from customers and sold compactor equipment
• Maintained and expanded strong business relationships with key decision makers, including business owners, plant engineers, purchasing agents, production and maintenance managers
• Negotiated terms and conditions of contract agreements
AMI TRUCKLEASE CORPORATION - Memphis, Tennessee 1994-1999
Sales Representative/Branch Manager
• Promoted from Sales Representative to Branch Manager within first year.
• Supervised 10 mechanics, one Office Manager and one Sales Representative
• Managed details of multi-party conference calls, in-house and off-site meetings and luncheons, travel arrangements, calendars, itineraries, agendas and preparation of expense reports.
• Prepared sales and marketing strategies and programs, competitive bids, major proposals and presentations.
• Maintained communications with clients to ensure quality service customer satisfaction.
Education
Schools, Certificates Etc
Tulsa Community College – 2009/2010
• Marketing/Sales Degree Program emphasis in Aviation
Leadership
Consumer Behavior
Marketing
Ground School
• Customer Service Certificate
• Dean’s Honor Roll with 3.75 GPA
Southwest Tennessee Community College – 1995/1996
• Business and Management
• Dean’s Honor Roll with 3.6 GPA
Dale Carnegie Sales Courses (3)
Volunteer/Activities
Organizations
• EAA...Experimental Aircraft Association – member since 2004
• IAC...International Aerobatic Club – member since 2004
Volunteer
• Volunteer Coordinator - 2010 U.S. National Aerobatic Championship – Denison, TX
• International Aerobatic Club (IAC) Secretary 2010 – present
• International Aerobatic Club (IAC) Volunteer - U.S. Nationals Aerobatic Championship 2009 – Denison, TX
• International Aerobatic Club (IAC) Volunteer U.S. Nationals Aerobatic Championship 2006 – won “Outstanding Volunteer” award.
• Sun-N-Fun Air Show Volunteer 2004-2010