Customer Service
Resume:
Kelsea R Murphy
**** **** *** *** ******, IA ****3
***********@*****.***
Contact Number:
OBJECTIVE:
Good customer service, good communication skills, Good problem solver. Excellent computer and
building skills.
WORK EXPERIENCE
Dates Attended: 01/2011-03/2011
Company Name: Casper Star Tribune
Company Address: 170 Star Lane Casper, WY 82604
Company Phone Number: 866/981/6397
Primary Responsibilities: Bagged and rolled papers, made sure papers got on porches, talked to
customers.
Dates Attended: 09/2010-12/2010
Company Name: Hardees
Company Address: 104 E Hart St Buffalo, Wy 82834
Company Phone Number: 307-***-****
Primary Responsibilities: Handled register, Took orders, Ran drive thru, made food, baged item,
stocked, cleaned.
Dates Attended: 03/2009-01/2010
Company Name: WDS Global
Company Address: 456 North Kimball Place Boise, Id 83704
Company Phone Number: 425-***-****
Primary Responsibilities: Receive inbound calls from customers about their prepay cell phones.
Troubleshoot and make changes to phone or bill.
Dates Attended: 09/2008-11/2008
Company Name: Convergys
Company Address: 12025 East 45th Avenue Denver, CO 80239
Company Phone Number: 303-***-****
Primary Responsibilities: Receive inbound calls from customers about their United States mail
service.
Dates Attended: 3/2008-05/2008
Company Name: Teleperformance
Company Address: 9324 W Emerald St Boise ID 83704
Company Phone Number: 208-***-****
Primary Responsibilities: Receive inbound calls from customers about cell phone problems.
Troubleshoot and make changes to phone or bill.
Dates Attended: 11/2007-02/2008
Company Name: Sturner & Klein
Company Address: 7285 Franklin Road, Boise ID 83709
Company Phone Number: 208-***-****
Primary Responsibilities: Make out bound calls, to clients in regarding a magazine subscription.
Dates Attended: 01/2007-04/2007
Company Name: Wal-Mart
Company Address: 6101 South Aurora Parkway Aurora CO 80016
Company Phone Number: 303-***-****
Primary Responsibilities: Bag & Ring up items
Dates Attended: 09/2006-01/2007
Company Name: JCPenny
Company Address: 6302 S Central St Aurora, CO 80016
Company Phone Number: 303-***-****
Primary Responsibilities: Bag & Rang items
Dates Attended: 06/2006-09/2006
Company Name: Papa Murphy's
Company Address: 18525 Smoky Hill Rd Centennial CO 80015
Company Phone Number: 303-***-****
Primary Responsibilities: Made items, cleaned, stocked, rang items, answered phone calls.
EDUCATION:
Institution: Grandview high school
Degree: Diploma
Completion Date: 5/2007
Description: Graduated with a high school diploma
Institution: Community College of Aurora
Completion Date: 01/2007-05/2007
Description: Passed classes with A's
Degree: N/A
REFERENCES:
Tad Hatch
Teleperformance
Customer Service Rep.
Miranda Staponski
Sturner & Klein
Customer Servic Rep.
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