VANNA HENDERSON
Columbus, MS 39702
***********@*****.***
OBJECTIVE
Professional Customer Service position with an opportunity to enhance relationships with customers and people in my environment. Seeking a position as Customer Service Agent or aide where I can utilize my knowledge and experience in reputed organization.
SUMMARY OF QUALIFICATIONS
Qualifications in communication, strong and outstanding customer service skills, Very organized, Flexible; able and willing to learn new things, clerical skills; typing, data entry, and phone system
01/2009/11/2010 University of Phoenix-Axia College Online Phoenix, AZ
Assistant Teacher, Sales Associate, Customer Service Agent
• Remarkable experience in providing excellent customer service
• Expert in recording customer information and inquiries
• Skilled in processing all aspects of Personal Lines business
• Strong diplomacy and teamwork skills
• Excellent oral communication and problem solving skills
• Ability to work independently and resolve site issues
• Remarkable ability to listen and respond effectively to repetitive questions
EMPLOYMENT
11/2010 to present Toys R US Columbus, MS
Customer Service Agent
08/2008 to 03/2010 Cato Columbus, MS
Sales Associate
08/2009 to 07/2010 West Lowndes Elementary Columbus, MS
Assistant Teacher
EDUCATION
01/2009 to present Axia College Online Phoenix, AZ
Elementary Education, Associate Degree
REFERENCES
[Available upon request]