Information Technology Coordinator
Resume:
Shani F. Buchholz
***** ******* **. **********, ** 23112
*****.********@*****.***
Objective
Obtain a position at your organization where I can maximize my research and analytical skills in conjunction with my strong writing, organizational, and detail-oriented skills and my experience with multiple platforms of regulations and auditing.
Skills and Abilities
Research and Analytical Skills
Analyzed trends in customer satisfaction.
Performed research regarding corporate risk management.
Researched GLB, PCI, and HIPAA regulations and analyzed the company’s compliance.
Evaluated and charted corporate license compliance.
Collaborated on cost-savings analysis.
Investigated public assistance options.
Gathered and extrapolated information regarding local energy company’s “green initiative”.
Researched customer information on network database.
Analyzed potential of removing redundant databases.
Writing Skills
Researched, developed and wrote policies for IT Department as relates to PCI, HIPAA, and GLB regulations.
Responsible for creating and verifying the accuracy of technical manuals.
Collaborated on Requests For Proposals.
Analyzed existing data for case studies.
Organizational Skills
Responsible for maintaining all policies and ensuring that the company followed policies as related to PCI, HIPAA, and GLB regulations.
Maintained all PCI, HIPAA, and GLB documents and forms.
Arranged for numerous luncheon meetings for upwards of fifty people, including the organization of slideshows, printouts, and giveaways.
Worked with software vendors to design and develop the best software licensing model for the company.
Developed a system to label and catalog corporate spare equipment.
Responsible for documenting and securing Change Management forms.
Communication Skills
Distributed monthly internal communiqués to associates regarding PCI and HIPAA regulations.
Documented changes in computer operations and ensured that affected associates were notified.
Financial Skills
Responsible for preparing and maintaining operating and capital budgets.
Balanced multiple finance accounts at month/quarter/year end.
Created MS Excel graphs and charts for variations in operating and capital budgets.
Additional Skills
Proficient in Microsoft Word, Excel, PowerPoint
Developed a webpage for use on corporate intranet.
Employment
1990 – present, Ukrop's Super Markets, Inc.
Information Technology Coordinator
Special Project: Merger of First Market Bank with Suntrust Bank Standardization
May, 2009 – present, Spinnaker Edge Consulting, LLC
Independent Part-Time Consultant
Prior Work Experience:
Temporary, part-time employment was held while in high school and university in the food service, manufacturing, and customer service industries.
Education and Training
Bachelor’s of Science Degree in Sociology and Anthropology: June, 1992
Virginia Commonwealth University, Richmond, VA
Certificate of Achievement in JavaScript: December, 2005
Community College Workforce Alliance, Richmond, VA
Additional Information
Submitted writing for publication
Wrote several short stories, editorials.
References
Will be provided upon request
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