Project Manager Management
Resume:
Alan Stagg, PMP
**** ******* ******* *****, ********, GA 30144
*********@*******.***
SUMMARY
• Experienced systems and “best practices” Lead Clinical Trainer.
• Self-Motivated professional with entrepreneurial spirit.
• Driven to exceed goals and with minimal direction and supervision.
• Skilled communicator – excellent written, verbal and presentation skills.
• Highly effective Project Manager of complex systems and procedures.
• Acknowledged Leader promoted to increasingly higher levels of responsibility throughout my Corporate career, including being asked to relocate and join acquiring company.
PROFESSIONAL EXPERIENCE
Vocollect Healthcare Services – Consultant, Pittsburgh, PA 2012 – Present
• Voice Implementation Specialist in a 100% travel environment.
• Lead Clinical Trainer for AccuNurse, a Voice Recognition and Web application EMR system in Healthcare
• Conducted and supervised all onsite Training throughout the Implementation including Go Live
• Facilitated Training for C Level through End Users including Administrator, DoN, Nurses,and CNAs.
• Delivered Training in all product modules including Plans of Care, Activities of Daily Living, Restorative Programs, Skin Conditions, Falls, Mood and Behavior, and Reporting.
• Trained Leadership to interpret data related to reimbursement and clinical patient conditions
• Developed and communicated Training materials as needed.
Mountain Leverage Grafton, WV 2008 – 2012
• Voice Implementation Specialist.
• Managed a Team of Coaches and Installers including training, scheduling and reporting.
• Implementation Lead for the AccuNurse system.
• Designed multiple internal processes and procedures.
• Rose rapidly through the ranks attaining Team Lead Status and Core Team in 4 months.
• Site Lead/Single Point of Contact (SPOC) effectively communicated Project Status.
• Corporate representative for the Leverage Optimization Model initiative.
Tranquility Landscaping and Property Services, Inc Cumming GA. 2000 – 2008
• Founded and successfully operated a start-up Corporation.
• Respected as expert and dynamic speaker resulting in regular invitations to present. Audiences include diverse community, special interest and commercial groups.
• Self-taught expert on plant, water and environmental topics.
• Published author of various articles on landscape design, wise water use and other topics.
• Effectively executed all facets of corporate responsibilities – sales and marketing, workload balancing, accounting and financial reporting, policy and procedures, customer satisfaction.
• Effectively balanced human, systems and equipment resource requirements.
Lucent Technologies, Alpharetta GA 1993 – 2000
• Responsible for designing and delivering systems training to user community for the systems: ICE, ISAPS, CITS, Clearing House and IBECH
• Project Manager for a team of 27 Business Analysts in an IT environment. This position regularly required teaching software applications and negotiating changes with the users.
• Hosted monthly Change Control meetings with users across multiple levels of upper management and ensured user requests were prioritized, developed, tested..
• As Chairperson for the migration of Legacy Systems to Client Server technology, leading the team to many successful implementations.
• Steering Committee Chairman for Quality Initiatives.
• Managed the Revenue family of systems which were responsible for processing $22 billion annually. These systems responsibilities required the coordination of managing multiple complex system enhancements.
AT&T (acquired by Lucent Technologies), Alpharetta GA 1989 – 1993
• Trained user community on the systems: Corporate Allocation Process, 7630 Allocation System and Advance Allocation System.
• Selected by management team to move from NJ to GA as part of project relocation.
• Responsible for Customer Account Management, problem resolution and production job scheduling.
• Responsible for successful Quarterly software release including determining priorities, planning implementation, testing and presenting results to all identified customers.
AT&T, Morristown NJ 1986 – 1989
• Deployed and Responsible for accurate expense chargeback, funds allocation and revenue receipts processing.
• Developed system specifications, wrote test plans and certified test plans.
• Responsible for reporting progress and results to multiple levels of management and to internal customers.
Singer-Kearfott, Totowa NJ 1984 – 1986
• Cost Accountant and Financial Analyst responsible for monthly Work-in-Process book close analysis.
• Performed monthly cost analysis. Trusted to distribute appropriate Incurred Costs, Labor and Material to other corporate divisions.
EDUCATION
- Alpha Nursing and Learning Institute
Certified Nursing Assistant (CNA)
- Steven’s University Newark, N.J.
Masters Certificate, Project Management
- Montclair State University (Teaching College) Upper Montclair, N.J.
B.S. Business Administration, minor in Accounting
OTHER ACHIEVEMENTS
• Member – Institute of Management Accountants (IMA)
• Member – Project Management Institute (PMI)
• Certified Nursing Assistant (CNA)
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