Experienced sales and management professional

Kelly R Wylie

**** * ******* ****

Ozark MO ****1

417-***-****

Email address: *******@***.***

 Leadership and supervisory skills

 Project development, implementation, testing and launch experience

 Communication and presentation skills at all levels of the organization

 Problem solving and research skills

 Organization and attention to detail

Work Experience

SHELTER INSURANCE COMPANIES

Professional Insurance agent, 6/08 to present

 Marketing to increase agency growth by cross-selling existing customers and acquiring new customers.

 Providing exceptional customer service, professionalism and knowledge of the products offered.

AMERICAN NATIONAL PROPERTY AND CASUALTY INSURANCE COMPANIES

Manager, Underwriting Systems and Projects, 9/98 to 6/08

 Cross-departmental experience in development, implementation, testing and launch of new products and processes.

 Leadership and supervisory experience, supervising up to twenty-five employees.

 Experience as an Underwriter, Senior Underwriter, Supervisor and Manager.

STATE FARM INSURANCE COMPANIES

Temporary policy assistant, 2/98 to 9/98

State Farm Regional Office, Columbia, MO

 Responsible for mortgagee relations and customer service.

 Responsible for insurance to value calculations for homes.

Licensed customer service representative, 11/97 to 2/98

Phyllis Nichols State Farm Agency, Columbia, MO

 Experience in marketing, selling and writing automobile, homeowners, life and health products

Licensed customer service representative, 8/89 to 11/97

Don E Baker State Farm Agency, Branson, MO

 Experience in marketing, selling and writing automobile, homeowners, life and health products

Education

COLLEGE OF THE OZARKS – POINT LOOKOUT, MO

BS, Business Administration, Psychology minor, 08/85 to 05/89

 Worked on campus to off-set cost of education 20 hours per week

 Courses of study include Accounting I, II, Business Law, Business Statistics, Economics I, II, and Marketing

Chartered Property and Casualty Underwriter (CPCU) designation, June 2003.

 Additional insurance courses include INS 21, INS 22, INS 23, AIM 40, AIS 25 and the LOMA institute Associate in Customer Service designation

Volunteer Service

President of the Ozarks Chapter of CPCU, 2005 and 2006

Committee member, Ozarks Insurance Day, 2004 and 2005

Adopt-A-Street program, Springfield, MO – 2008

United Way volunteer

Relay for Life team member

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