Personal Banker, Sales Representative

SALES REPRESENTATIVE

SUMMARY OF QUALIFICATIONS

Highly focused, motivated, and results-oriented professional determined to sustain complex, deadline-driven sales efforts. Demonstrate proven capabilities to consistently increase revenues and exceed customer expectations within highly competitive industries. Effectively interface with people of diverse backgrounds to determine needs of customers and formulate cost-efficient solutions. Articulate communicator; successfully establish and cultivate strong working relationships with customers, vendors, and staff. Adept at handling multiple assignments efficiently within fast-paced environments.

Core Competencies

- Consultative Selling Techniques

- Strategic Business Planning

- Revenue Gains and Cost Reduction

- Leadership and Team Building

- Customer Service and Support

- Client Relationship Management

FUNCTIONAL STRENGTHS

Sales, Marketing, and Customer Service

- Played a pivotal role in initiating sales and marketing strategies to achieve goals

- Ability to develop and implement short- and long-term goals to generate higher sales and profitability

- Worked closely with customers to provide cost-effective resolution to escalated issues

- Consistently met and exceeded expectations with focus on customer satisfaction and retention

- Demonstrated outstanding communication skills to maintain profitable business relationships

PROFESSIONAL EXPERIENCE

Penske Truck Leasing, Riverside, CA

RENTAL REPRESENTATIVE JAN 2007-JUL 2008

- Supported clients in resolving problems and identifying opportunities to supply needs

- Processed information provided by the customers and handled follow-ups

- Worked collaboratively with associates and held responsible for cold calling to source new business

- Managed cash flow to and from clients; conducted sales call to business-to-business

EDUCATION

ASSOCIATE’S DEGREE IN (COURSE/PROGRAM)

Crafton Hills College, Yucaipa, CA

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