Customer Service Human Resources

CYNTHIA BAUTISTA

**** ****** ***** * Midland, TX 79703 * 817-***-**** *

*******@*****.***

I love to learn and am always up for a challenge. I work excellent with

others as well as working very efficiently on my own. I am looking for a

position where I can grow and succeed in a professional environment.

Qualifications:

Strong knowledge in customer service. Excellent relationship building with

customers, very reliable and professional person. Strong leadership skills

and training. Excellent general office skills and the ability to handle

money if need be. ( Cash Register, making payments, or opening up a new

account.)

Orbit Construction

HUMAN RESOURCES/OFFICE ADMINISTRATOR

2012-Present

Began as a Personal Assistant to the owner's of the company. Quickly moved

into Human Resources. I responsibe for timesheets and assistant in payroll.

Everyone is to turn in a daily time sheet which consists not only of there

clock in/out times but what was done throughout the day. The foremen get

these time sheets back to confirm time and locations each crew went to.

Once I get the time sheets back, I again separate them in to locations in

order to bill. I also handle new hires and let them know what is expected

from them. I also do the paper work for the ones who have quit or have

been fired. I cover per diems as well as expenses. I have a company

credit card in which I use to get things that are needed in the office, to

pay bills, or whatever else is asked of me. Extreme confidentiality is

required for this position.

West Texas Vending

VENDOR

2011-2012

This job has given me the opportunity to work directly with the clients

gathering feedback on my "merchandising skills". I am given a route with

different companies located in and around Midland. Learning to deal with

daily supply and demand at each site allows me to figure out my own route.

It has made me learn the order of job sites I need to service, not only

with proficiency but productivity.

Sam's Club

TEAMLEAD/SAFETYCOORDINATOR

2007-2011

Started as a cashier then was promoted to a competition shopper, then Team

Lead. As Team Lead, I assisted in all aspects of "running the floor".

Reviewed and printed all items in stock and located them. Having to do

total resets in the store, which included some overnights. Inventory once

a year that lasts 6 weeks. Price changes of items and always making myself

available for any end every customer.

Assumed additional responsibility as Club Safety Coordinator. Safety

Coordinator allowed me to obtain an outstanding reputation in ethical

conduct and confidentiality. I provided safety training with all the new

hires explaining where everything was, how to use it, and what was expected

from them as employees. Held regular weekly meetings to help identify,

suggest, and implement improvements.

Purvis Operating Company

OFFICE CLERK

2004-

2007

Handled various types of clerical responsibilities and tasks with

efficiency. Handled calls, mail, data entry, invoices, filing, etc.

Occasionally did errands; going to the Railroad Commission to enter logs,

running to the post office, etc..

Royal Baths Manufacturing Co.

CUSTOMER SERVICE REPRESENTATIVE

2001-2004

Custom marble bath company. Handled more than 25 home builders per day.

Extreme organization is involved. Orders were called in, emailed, and/or

dispatched. Daily logs were kept of every order both written and entered

into files that we as representatives made ourselves.

The installer measured the area in which the item/s were then going to be

placed. Measurements came back. I drew up the vanity and/or bath tub

making sure everything was precise. (drain on the right side, how far

apart to drill the holes for the faucets, etc.) Allowing time for it to be

made, I called the builder and gave him the day it was to be delivered. I

also handled all problems, of course some with assistance if needed. I

went to job sites and met the builder if needed. Timing on everything

involved was key.

Education:

Midland High 1993 Midland College 2007 LVN 2007

References

Amanda Charles 432-***-****

Garland Burton 432-***-****

Roxanne Sanchez 432-***-****

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