Asst. HR Manager/Training Manager

TERRY EINHORN

*** ***** ****** *****

Pulaski, TN 38478

Home: 931-***-****

*******@*****.***

Qualifications

• Management equipped with extensive experience managing operations, human resources, training, and quality functions

• Applied outstanding interpersonal and communication skills to build rapport with all levels of staff and customers; offers proven abilities in facilitating positive interactions among diverse cultures and types of people

• Bilingual: English/Spanish

• Exhibited an unparalleled work ethic and commitment to driving goal attainment

• Areas of expertise include: Human Resources, Labor Relations, Quality Control, Account Management, Recruiting & Interviewing, Team Facilitation, Internal Auditing, Technical Writing, Training & Development, Safety Regulations, Statistical Process Control, Lean Manufacturing, Coaching & Mentoring, Process Improvement, Loss Prevention, Computer Operation

Career Synopsis

Human Resources/Training Management

· Managed the influx of workers through temporary services; interviewed all candidates.

· Conducted employee orientations, performed benefits administration, handled conflict resolution, and made decisions regarding disciplinary action.

· Ensured compliance with employment law as well as OSHA, FMLA, and EEOC regulations.

· Collaborated with management to implement a drug-free workplace program.

· Instructed courses, including Supervisor Training in Accident Reduction Techniques, Culture Diversity, OSHA Requirements, Statistical Process Control, Interaction Management, Technical Writing/Translation, Process Analysis/Improvement, Problem Solving in Teams with EDI Focus Materials, and Spanish.

· Secured CEU credits for classes taught and authored grants to obtain reimbursement for training costs.

· Created materials to ensure training goals were met and developed a metric for measuring the effectiveness of training for TS-16949.

· Earned DDI, EDI, Qualitran, and Trainer certifications.

· Taught Spanish classes at both two-year and four-year colleges.

· Operations/General Management

· Managed accounting, vendor relations, ordering, merchandising, marketing, and publicity for a business.

· Served in such capacities as union shop steward, plant steering committee leader, IMDS coordinator, plant facilitator, wastewater treatment operator, and shipping/receiving/packing clerk for international shipments.

· Supervised a quality department and spearheaded the creation of a statistical process control program.

· Conducted loss control investigations as well as CWIP meetings.

· Maintained lock-out/tag-out information as well as MSDS; created and administered IMDS databases.

· Interacted with international customers and drove problem resolution.

· Translated and interpreted ISO documents, TS-16949 work instructions, shop cards, and employee handbooks from English to Spanish; provided translation services to a company president, plant manager, and human resources manager.

Employment History

WALKER DIE CASTING INC

1125 Higgs Road, Lewisburg, TN 38478

Assistant Human Resources Manager/Training Manager

1999 - 2008

· Managed influx of workers through temporary services, Interviewed all candidates, Performed employee orientation, Handled conflict resolutions, Conferred on disciplinary action, Collaborated on drug-free workplace policy, Cooperated as member of employee handbook team, and Spearheaded team development.

· Introduced cultural diversity, Acted as Integral part of loss control program, Conducted loss control investigations, Administered MSDS maintenance, Directed IMDS program, Developed courses to ensure training goals were met, and Crafted a metric to measure effectiveness of training program

· Aided with development of TS-16949 criteria, Mentored, Instructed classes in the following: Spanish, OSHA requirements, Statistical Process Control, Forklift Operations, Safety, etc.

· Produced and sustained an Access data base to track training, Constructed a company wide detailed organizational chart, Produced PowerPoint presentations, Maintained lockout/tag out log, Interacted with international customers.

ABECO DIE CASTING INC

1426 Higgs Road, Lewisburg, TN 37091

Quality Manager

1999 - 1999

· Supervised quality personnel, Initiated Statistical Process Control training, Translated work instruction documents and Handled customer service.

· Interacted with management team for improvements, Collaborated with Plant Engineer for upgrades in methodology, and drove problem resolution.

T&T WELLNESS CENTER

219 N. First Street, Pulaski, TN 38478

Co-Owner

1997 - Present

· Adopted business plan, Determined business goals, Produced budgets, Arranged displays, Devised copy for advertisements, Procured start-up funds, Joined the Chamber of Commerce, Contributed to local charities.

· Hired employees, settled differences through consensus, Maintained spreadsheets for accounting, Cemented vendor relationships.

· Bolstered customer service while building a customer base, Crafted a mission statement, and incorporated partnership into Limited Liability Corporation.

GNB TECHNOLOGIES,

4115 South Zero Street, Fort Smith, AR 72902

Facilitator/Company Trainer

1975 - 1996

· Assisted in change management, Officiated as shop steward, Performed technical editing for ISO 9000, Assisted in achieving Track I quality rating from Nippon Telephone and Telegraph.

· Cultivated team concept, facilitated company wide improvement process, Coached team building techniques.

· Led project analysis and improvement teams, Instructed: Statistical Process Control, Techniques for an Empowered Workforce, Supervisor Training in Accident Reduction Techniques, Eight Disciplines of Problem Solving, Process Analysis and Improvement.

· Assisted in set up of J. D Edwards System, Operated computers, formulated program with local university to award CEU's for company instructed classes, wrote grant proposals and procured reimbursement funds for company training.

Military History

Arkansas Air National Guard

188 CAM SQ/ASOTFLO2, 1979-1985

AFSC: 462 Clearance: Secret

Final Rank: E-5, Discharge: Honorable

Oklahoma National Guard

Detachment 1, Company B 1st Battalion 180th Infantry 1985-1986

MOS: Red Eye Missle

Final Rank: E-5, Discharge: Honorable

Education

John Brown University

Siloam Springs, AR

Bachelor of Science, Organizational Management, Minor: N/A, 1996

GPA: 3.84, Major GPA: 3.84. Dean's List, President's List, Magna Cum Laude

Carl Albert State College

Poteau, OK

Associate of Arts, Business Administration, Minor: N/A, 1996

GPA: 3.91, Major GPA: 3.91. Phi Theta Kappa

Antilles High School, Ft. Buchanan, PR

Diploma, General, 1972

GPA: 2.7.

· Participated on yearbook committee, in the chess club and Drama.

Summary

· Microsoft Office (Word, Excel, Access, PowerPoint, Publisher)

· Harvard Graphics

· Freelance Graphics

· Lotus, IMDS , and QuickBooks

· AS400 Systems

· Laptops, Desktops, Copiers, Office Machines

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