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Sales Customer Service

Location:
Raleigh, NC, 27603
Salary:
45000/yr
Posted:
May 23, 2011

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Resume:

Wilbur (Will) Coy Davenport III

*** **** *** ***** **.

Raleigh NC 27603

919-***-**** (H) 919-***-**** (C)

glfzcm@r.postjobfree.com

SALES REPRESENTATIVE

Highly-motivated Sales Professional with over 25 years of productive experience in Retail/Wholesale/Convenient Stores, Grocery/Food trade management, selling, merchandising and marketing products. In addition, three years of experience in inside sales and project management in the production of turnstiles, revolving door and vehicle barriers. Extremely dedicated executive with a strong history of increased revenue, business development initiatives and building client relationships. Manager that is resourceful, dependable, result oriented, possess solid leadership skills, strategic planning and product development services.

CORE COMPETENCIES

Sales • Marketing • Business Development • Strategic Sales Plans • Customer Service •

Sales Leadership • Major Account Management • Client Negotiation • Proposal Writing • Cold Calling • Client Growth and Retention • Exceptional Closer • Time Management Skills • Troubleshooting • Excellent Organized Manager • Sales Presentations • Assessment & Analysis Sales •

PROFESSIONAL HISTORY

Boon Edam Inc, Lillington, NC (5/2006 to 5/2009) Reduction of Work Force

A world market manufacturer leader that produces revolving doors, turnstiles and vehicle barriers:

Inside Sales Representative

Project- managed, prepared quotes, provided customer service for the Midwest Region (11 states) and parts of Canada in the production of turnstiles and revolving doors. Clarified, confirmed production specification and closed on contract negotiations for turnstiles and revolving doors as well as the vehicle barriers division for the U.S. and overseas customers.

Key Accomplishments:

• Exceeded or met plans for growth, achieving revenue of $500,000-1.5 million within two years while maintaining high profitability levels.

• Bolstered annual sales quotas for Midwest Region for 2008.

• Gained international experience with manufacturer, distributor and representative agreements with customers to maintain large national and overseas accounts.

• Reviewed schematics, analyzed product, job specifications and customer needs with architects, general contractors, engineers, security integrators, and distributors for correct product and project application.

Acosta Sales & Marketing, Charlotte, NC (2/2004 to 10/2005) Reduction of Work Force

A National Food Broker that represents food companies to grocery retailers, wholesalers and chain convenient stores in North America.

Business Manager

Managed all aspects of sales and marketing efforts for McLane and Adams Wholesalers; represented and maintained accounts for 12 different chain convenient store groups in North Carolina and Virginia. Serviced accounts for more than 45 National Food company’s products for their Beverage, Confectionary, Snacks and Grocery division and exceed annual sales quotas. Worked store sets and trade shows; promoted new products and programs by presentation and through demonstration. Negotiated contracts and provided follow up to new and existing accounts.

Key Accomplishments:

• Developed new means to manage existing accounts, resulting in 100 percent account retention and higher sales dollars; consistently exceeded quarterly and yearly sales-growth quota.

Bob Siemon Designs Inc., Santa Ana, CA (11/2002 to 02/2004)

Changed job with less out of state travel

The nation’s leading designer, manufacturer, and distributor of inspirational Christian jewelry and gift products.

Wilbur (Will) Coy Davenport III

334 Lake Eva Marie Dr. Raleigh NC 27603 919-***-**** (H) 919-***-**** (C) glfzcm@r.postjobfree.com

Account Manager

Directed and maintained accounts in a 4-state territory (NC, VA, MA, DE) servicing more than

100 Christian Bookstore Developed new businesses with key account personnel and store

Managers; actively, selectively, and regularly presented new products and deals within defined territory. Collaborated with managers/owner’s in problem areas and addressed solutions for specific marketing strategies to promote sales and product turnover. Worked demos and organized new jewelry sets sections in stores.

Key Accomplishment:

• Emphasized with clients the importance of communication and coordination to promote teamwork, customer satisfaction and increase profitability.

Federated Group, Southeast Arlington Heights., IL 01/2001 to 10/2002 Reduction of Work Force

A premier sales and marketing company that provides programs and services to promote private label products for grocery, foodservice, drug and convenience store business.

Retail Coordinator

Assigned to Winn Dixie, Raleigh Division to co-ordinate and promote the sale of private label products. Planned, prepared and presented strategies for promoting private label products over national brands. Collaborated with store managers and grocery merchandisers and monitored quality control issues in107 stores in North Carolina, South Carolina and Virginia. Identified and analyzed problem areas and provided feedback to store managers and Vice-President of private label division to increase sales growth and revenue. Supervised and assisted in store sets, completed and presented sales surveys. Worked closely with retailers; distributors, wholesalers and manufacturers to ensure quality services for the consumer.

Key Accomplishment:

• Provided valuable leadership, support and developed a standard guideline that 107 stores utilized to promoted sales of private label products and provide consistent and quality services to the customer.

CROSSMARK, Charlotte, NC 28217 (08/00 to 11/00) Reduction of Work Force

A national food broker that delivers sales and marketing solutions and service to consumer goods manufacturers and retailers;

Account Manager

Marketed and merchandised consumer products from the Health/Beauty/Cosmetics, Confectionary, and Grocery Divisions; Developed store plan-o grams, Introduced and promoted new sales items via presentation and demonstration to buyers; Monitored store for pricing, competitive activity, and sales opportunities; Resolved customer service issues, deductions, credit and pricing problems and attended trade shows.

Key Accomplishment:

• Generate sales volume to exceed quarterly and yearly quotas.

OTHER EMPOLYMENT HISTORY

I was gainfully employed from 10/1982 to 08/2000 with various food brokers that underwent several mergers/buyouts before folding. The times of unemployment from 2000 on were due to reduction of workforce. Since being laid off in 2006, I started my own lawn and landscaping business providing lawn care service for 15 clients. Also, I have been representing Kebbler, Lance and Pepperidge Farm on Lowe’s Foods, Harris Teeter, Wal-Mart and C-Stores store sets.

EDUCATION/SKILLS

Undergraduate Work (4 Years of Study)

East Carolina University, Greenville, NC

BS/BA-Business Administration-Management

Skills: Proficient in Word, Excel, E-mail, Internet, Microsoft Access, SLX - Sales Logic and MAS-2000.

References Available Upon Request:



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