Office Worker

JANICE JANKOVICS

**W*** MacArthur

Wheaton, Illinois 60188

630-***-**** HM

630-***-**** Cell

RESUME

I am a self-motivated, versatile and results-oriented office professional with over 20 years of experience. Organized, focused and a sound decision maker, I have excellent communication skills, a positive attitude and great interpersonal skills.

EMPLOYMENT

WALGREENS Winfield, IL 2004-2009 Senior Beauty Advisor

• Duties: inventory management, revisions, resets using planograms

• Customer service/sales, cashiering, merchandising; including display set up

• Assisted in other departments on an as-needed basis; volunteered in health clinics

DR GOODMAN, WEISS , CASH & SG Elk Grove, IL 2000-2003 Reception

• Duties: patient check in/out, scheduling appointments

• Verified insurance information/collected copayments/payments

• Pulled charts for doctors/nurses, faxing, copying, miscellaneous duties

CHICAGO CORNEA CONSULTANTS Hoffman Estates, IL 1998-2000

• Temp job – duties: scheduling appointments, patient check in/out

• Pulling charts for doctors/counselors, confirming appointments

• Collecting copayments/payments, faxing, copying, miscellaneous duties

ELMWOOD CARE NURSING HOME Elmwood Park, IL 1995-1996 Reception

• Forwarded incoming/outgoing calls from main switchboard, message taking

• Maintained daily census, helped patients/families with questions and concerns

• Sorted and distributed mail; copying, faxing, miscellaneous duties

GLENBRIDGE NURSING AND REHAB Niles, IL 1993-1995 Reception

• Provided administrative assistance to all department heads

• File management and general office support

• Processed patient admissions, contracts and charting

• Initial contact in handling inquiries/complaints of patients and family members

• Directed ingoing/outgoing calls from main switchboard

• Sorted and distributed mail; faxing, copying, miscellaneous duties

SKILLS

• High level of experience working with teams and meeting deadlines

• Management of busy switchboards

• Familiar with wide range of office equipment and procedures

• Familiar with billing and insurance processing

• Strong organizational skills/prioritize workloads

• Maintain a professional appearance and attitude

COMPUTER LITERACY

• IBM and Apple II; Microsoft Word; WordPerfect Software

HIGH SCHOOL GRADUATE – MADONNA HIGH SCHOOL, CHICAGO, IL

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