Dispatcher

Patricia Williams

**** ********* ******

New York, New York,10035

Telephone#347-***-****

***.***********@*****.***

HIGHLIGHTS:

• 6+ years experience in dispatching.

• 6+ years experience in customer service.

PROFESSIONAL EXPERIENCE:

• Prioritized orders and scheduled deliveries of office equipment to various companies in high-volume, fast-paced environments.

• Directed 15+ technicians and 50-100 drivers and allocated work load and responsibilities.

• Coordinated logistics of entire dispatching operation including pick-up and drop-off locations, timing, and task assignment.

• Reviewed work orders from departments and maintained electronic records of all transactions.

• Provided up-to-date status information to customers and proactively followed up with clients to verify receipt of goods or alert of any delays in delivery.

• Handled and resolved complaints from customers.

WORK HISTORY:

Nafissah Art Collectable North Bergen, New Jersey

Shipping/Receiving Clerk/Customer Service Mar.2008-Dec.2009

Document Solutions Kenilworth,New Jersey

Service Dispatcher Oct. 2005 – Jan. 2008

UPS-Supply Chain Solutions Lyndhurst, New Jersey

Dispatcher/Customer Service Dec. 2003 – Sept. 2005

B & T Motor Messenger Service Manhattan, New York

Dispatcher / Customer Service Apr. 2002 – Mar. 2003

EDUCATION:

Cassadaga Job Corp Cassadaga, New York

G.E.D 1985

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