Customer Service Sales
Resume:
Nick Reese
Streamwood, IL *0107
Cell - 630-***-**** Home – 630-***-****
*********@*****.***
Objective
To exist and excel with an equal opportunity employer in which my eager and tenacious attitude will be rewarded with superior advancement and compensation. I am actively looking for a career in a variety of sales and/or marketing fields.
Professional Experience
RADIOSHACK – SCHAUMBURG, IL
Sales-cellular phones
Ensure each customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
Assist in ringing up sales at registers and/or bagging merchandise.
Generate sales by effectively and efficiently communicating product information and listening to customers.
Aid customers in locating merchandise.
Maintain excellent store appearance and cleanliness.
Maintain sales records for inventory control.
Advise customers on use and care for merchandise.
APRIL 2010 TO PRESENT
LIFETIME FITNESS – BLOOMINGDALE, IL
Customer Service Supervisor
Plan, prepare and devise work schedules according to budgets and work loads.
Observe and evaluate workers performance.
Train and instruct employees.
Hire and discharge workers.
Communicate with other departments and management to resolve problems and expedite work.
Help workers in resolving problems and completing work.
Help workers in resolving problems and completing work.
Resolve complaints and answer questions of customers regarding services and procedures.
Prepares, maintains and submits reports and records such as budgets and operational and personnel reports.
Plan and develop new procedures.
Issue instructions and assign duties to workers.
FEBRUARY 2007 TO APRIL 2010
TARGET – SCHAUMBURG, IL
Cashier
Receive payment by cash, check and credit card.
Issue receipts, refunds and credits.
Greet customers.
Resolve customer complaints.
Answer customer questions and provide customer service.
JANUARY 2005 TO FEBRUARY 2007
MOTOROLA – SCHAUMBURG, IL
Packaging machine operator
Maintain consistent production quality.
Package goods for shipment or storage.
Clean equipment or machinery.
Perform safety inspections.
Inspect and remove defective products.
Clear machine jams.
Monitor the production line and ensure quality and conformity.
JANUARY 2003 TO JANUARY 2005
Education –
Streamwood High School – GED Program – Graduated 2005.
Elgin Community College – Personal training certification program – Graduated 2007.
Skills –
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving and streamlining complex work processes.
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
Proven relationship-builder with unsurpassed interpersonal skills.
Goal-driven leader who maintains a productive climate and confidently motivates.
Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings.
Innovative problem-solver who can generate workable solutions and resolve complaints.
Resourceful team player who excels at building trusting relationships with customers and colleagues. I have learned most of these skills as a supervisor and a sales associate.
Additional information – Values
Productive worker with solid work ethic who exerts optimal effort in successfully completing tasks.
Highly adaptable, mobile, positive, resilient, patient risk-taker who is open to new ideas.
Seasoned professional whose honesty and integrity provide for effective leadership and optimal business relationships.
Dependable, responsible contributor committed to excellence and success.
Energetic performer consistently cited for unbridled passion for work, sunny disposition, and upbeat, positive attitude.
Confident hard-working employee who is committed to achieving excellence.
Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.
Highly motivated self-starter who takes initiative with minimal supervision.
Interests and hobbies –
Reading – Favorite book: A Long way down.
Movies – Favorite movie: High Fidelity.
Sports – Favorite sport: Basketball.
Working out – Lifting weights and jogging.
Contact this candidate