Management Assistant

* ***** ***** ***

Apt C*

Floral Park, NY *****

M 917-***-****

H: 516-***-****

E:***********@***.***

Mellissa Magnifico

Objective Growth and promotion in a very challenging travel industry

Summary of qualifications • 24 years of corporate and leisure experience

• Aware of corporate call center and private travel agency environment specifically with entertainment and banking accounts

• Worked on domestic and international reservations

• Maintained exceptional research, time management and problem resolution skills to keep with growing trends

• Trained and assisted on company travel and expense operations (CONCUR)

• Participated in various hotel site inspections in NY and LA

• Team player and advisor

• Multi-tasker

• Projects included incentive and group reservations

• Handled high call volume

• Covered for other areas in department when required

• Assisted crisis management team, work from home project

• Knowledge of airline reservations system SABRE and WORLDSPAN

• Efficient with Microsoft Windows, Excel, Word, Concur, Saturn, Scripts

Education

St John’s University, New York

Bachelor of Science, Business Management 1991

Professional experience Senior Travel Coordinator, HOME BOX OFFICE INC (TIME WARNER CORPORATION), New York NY 1998- 2001, 2005-present

Travel Coordinator, Worldtravel BTI, UBS (Bank of Switzerland) New York, NY 2001- 2005

Associated Agent, Zenith McCord Travel, New York 1992-1995

Travel Assistant/Agent, MI Travel New York, NY 1987-1991

Languages English, Tagalog(Philippine) , and some spanish

References Available upon request

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