Manager Management

CRAIG DANKS

*** ****** ***** *****, ****** Beach, Ontario L0L 2P0

(Home) 705-***-**** (E-mail) *****.*.*****@*****.***

IT DESIGN PROFESSIONAL

Accomplished IT/IS leader with progressive experience directing IT departmental operations, leading business-critical projects, and providing comprehensive IT support to client businesses. Adept at utilizing diverse resources to diagnose problems and devise creative solutions. Strong problem-solver with capabilities in organizing, prioritizing, and managing multiple projects with competing deadlines. Demonstrate excellent interpersonal skills across all levels including peers, management and end-users. Recognized by his superiors and colleagues as a result oriented manager who delivers quality material even under the most difficult conditions. Built, managed and lead cross-functional teams and virtual teams in highly complex environments. Industry expertise includes:

Strategic Project Management

Documentation & Technical Drawings

Reliability & Performance Evaluation

Architecture Conception

Confidentiality Assurance

Experimental Design & Prototyping

Systems Conversions & Troubleshooting

CAD, CAM & CAE Technologies

Staff Management

Budget Administration

Equipment Procurement

IT Asset/Inventory Management

Vendor Negotiations and Relationships

IT Procedural Development and Management

Architecture Conception

Team Building (local and remote)

Cross functional teams

Organizational Change / Transitions

Process Creation, Implementation and Management

CAREER PATH

Director of Information Resource Management

2009 - Present

EXMD Airframe Corp, Mississauga, Ontario

After the sale of Mecachrome Technologies Toronto to EXMD Airframe Corp, I was responsible for the severing and creating new Network, IP Call Manager, File servers, SAN, Domain, Internal and External Websites, Monitoring Servers, VMWare servers.

Implement cost effective IT solutions using Open Source software such as Asterisk PBX, Joomla Content Management System, Zenoss System Monitoring, VMWare.

Diagramed and documented EXMD architectural framework for security audit for the Controlled Goods Directorate of Canada certification.

Responsible for setting up the frame work for AS9100 quality management system.

Senior System Specialist (Consultant)

2005 - 2009

Mecachrome Technologies Toronto, Mississauga, Ontario

Initially selected to create a 70 person Engineering Office that would be scalable based on contract requirements.

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Designed, Planned and Budgeted Mecachrome Toronto IT / IS infrastructure based on previous Boeing computer and security experience and requirements.

Successfully introduced many Boeing in-house applications into the Mecachrome Toronto infrastructure such as Design, FEA and Complete 787 IVT database resides onsite.

After many lengthy conversations with IBM Catia sales group and Boeing procurement, Mecachrome was allowed to use Boeing Catia licenses with no charge. This created an initial saving of 1.3 million dollars and an annual savings of $168,000.00 dollars for maintenance.

Coordinated the network connection of a T3 line from Mecachrome Toronto into Boeing’s network infrastructure in Philadelphia. Relieving the Mecachrome WAN from a large amount of network traffic.

Worked with Boeing procurement to get a purchase order and GCE request signed that would allow for Mecachrome’s participation on the 747-8 program.

SENIOR SYSTEM ANALYST

1997 - 2005

Boeing Toronto LTD formerly McDonnell Douglas Canada, Mississauga, Ontario

Selected to project manage IT site consolidation for this aerospace commercial aircraft manufacturer. This was a massive undertaking, ultimately strategizing to layout and design an advanced server and network environment to accommodate a smaller footprint and over head cost.

Acting Senior Manager for Midrange systems.

Coordinated the transfer of company HR, Fiscal, Engineering, Planning, QA information to closing out lease agreements, removal of company equipment shutdown of the Boeing Toronto IS/IT department.

Lead network team in the site consolidation and Cisco network upgrade to the Boeing Toronto site.

Accountable for the operation of 45 CAD workstations, 68 CAM Milling Stations, with file and applications servers running VAX/VMS, HP-UX and Windows XP & Server 2003.

Spearheaded the configuration and installation of a redundant bridged LAN allowing continuous network connectivity. Resulted in a seamless operational transition.

Part of networking team that converted McDonnell Douglas legacy network over to Boeing corporate network after Boeing’s acquisition.

Authorized to interface directly with Boeing Long Beach to centralize CAD data to reduce redundancy and retrieval time.

Teamed with both Company President and Director to revitalize interdepartmental Communications Kiosk.

Hand picked as subject matter expert to create corporate Disaster Recovery Plan. This entailed budget forecasts, written proposals and sourcing optimal offsite locations.

Coordinated the first fully connected remote engineering office for the 737-NG program utilizing Citrix in Unix and Windows environment. This was the start of Global Collaborative Environment. (Remote Engineering and supplier system)

Secured network communication with Tofino Industrial Security Solution used to manage network access and protection for legacy SCADA and PLC devices.

Work on Boeing Procedures and Policies that have incorporated aspects of ITIL and IT Service Management into Boeing IT management strategies.

Part of team that tested Trans Alta’s backup power switch over when main grid power was lost.

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ENGINEERING DESIGNER / SYSTEMS ADMINISTRATOR

1986 - 1997

Flex-N-Gate Canada Company, Tottenham, Ontario (formerly Ventra Group)

Relied upon for CAD drawings and solid modeling in Unigraphics and Catia, and supporting multiple stress applications. Designed, maintained and upgraded computerized data acquisition test equipment. Consistently strived to better serve clients' needs by maintaining highest standards in quality control. Regarded as the reference point for engineering design issues.

TECHNOLOGY

Operating Systems: HP-UX 10.20-11.00, Windows XP & Windows Server 2003, RedHat Linux, VAX/VMS and Citrix.

Software: Word, Excel, PowerPoint, Project, Visio, Oracle, FrontPage, HTML, Adobe Acrobat,

Open Source: Asterisk PBX, Zenoss, Freemind, Joomla, WordPress.

Networks: Cisco, Call Manager, TCPIP, Decnet, WatchGuard, LAN / WAN connectivity and Samba.

Hardware: HP, Compaq and Dell – PCs and Servers, Cisco, HP Routers & Switches and Oce Large Format Plotters.

CAD / CAM Tools: Unigraphics, Catia, AutoCAD 2006, Rino, Vericut and NCL.

AWARDS

Earned Boeing employee appreciation recognition. Cited for demonstrating a “Can Do” attitude

and dedication that captured a $5M contract.

“Special Projects” acknowledgment received personally from Boeing President.

EDUCATION & SIGNIFICANT TRAINING

SIX THINKING HATS

Boeing Provided

EXCELLENT MANAGER

Boeing Provided

HP- UNIX

HP Education Center

Core HP-UX and HP-UX transition training

High availability, security, performance, and virtualization management training

MECHANICAL ENGINEERING STUDIES

Georgian College partnered with University of Toronto

Specialized Automotive Engineering program.

COMPUTER AIDED DESIGN

Sheridan College

PHOTOGRAPHY AND CINEMATOGRAPHY STUDIES

Ryerson University

Reliable and Innovative

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