Customer Service
Resume:
Veronica M Dever
**** *** **** *******, ** ***** 850-***-**** ********@*****.***
Objective I would appreciate the opportunity to work from home with a solid company that understands family and community commitment.
Experience Cake Decorator
09/2008-01/2011] Wal-Mart Enterprise, Al
Answer phones and take customer orders
Meet deadlines and time management
Work as part of team to accomplish a common goal
Assist management to meet their goals
Maintain inventory and supplies
Work with computer system and programs
Tax Preparer
01/2007-04/2007 H&R Block Bonifay, Fl
Prepare individual tax returns
Answer questions and advise customers
Verify documentation and file return with IRS
Answer phones and set appointments
Up-sale tax-related products
Utilize new tax software
Tax Preparer
01/2003-03/2006 Jackson Hewitt, Chipley, Fl
Set up remote office in retail locations
Greet and assist clients with tax returns
Maintain clean and eye-pleasing work environment
Verify and approve identity documentation
File necessary documents and tax returns with the IRS
Print checks
Make weekly deposits to main office
Maintain accurate records
CSR
12/1998-01/2000 FIRSTPLUS Bank, San Clemente, Ca
Open branch office following security protocol
Open new accounts and assist customers
Manage petty cash and office supplies
Update pass-books
Copy loan files
Assist mortgage brokers
Answer phones and direct calls
Education Palomar Community College
Saddleback Community College
AIU-Online
Degree AA-Business Administration
Honors Student
Deans List
GPA-3.76
References Janie Blevins
Doctors Memorial Hospital
Office Manager
Rebecca Lane Wilson
Wal-Mart
Department Manager
Contact this candidate