Customer Service Truck Driver

ROGER A. HICKS

***** *. ******* *****, ******, IL 60419 • 708-***-**** • *************@*****.***

SUMMARY OF QUALIFICATIONS AND SKILLS:

• Truck Driver training: 200 class hours. Skills: strait backing, 45 angle parking with tractor & trailer. Manual double clutch up shifting and down shifting. Controlled braking and pre-trip inspection combination vehicles (tractor & trailer) behind the wheel skills: judgment and right and left hand turns. Transport passengers using van and operate strait truck.

• Mechanical/Electronic troubleshooting, maintenance, assembly, repair, micrometer and calibrator.

• Read blueprints and schematics. Soldering, wiring, and assembly, Mig Welding, Hand Crane Operator, metal grinding.

• Computer skills include; Windows 95, 98, XP & VISTA, Microsoft Word, Excel, DOS, Lotus/Minitab, Q-Basic. Internet.

• Good customer service and physical endurance skills. Experience using power tools.

EXPERIENCE:

USXPRESS INC. Chattanooga, TN

O.T.R. SOLO TRUCK DRIVER 2010-Present

• Inspect truck before and after trips and submit report indicating truck condition.

• Drive tractor-trailer combination, apply knowledge of commercial driving regulations to transport and deliver products.

• Maintain driver log according to D.O.T. regulations. Read bill of lading to determine assignments.

• Obtain customer’s signature and collected payment invoice for services.

• Maneuver truck into loading and unloading positions; follow signals from loading crew as needed.

• Service truck with oil, fuel and radiator fluid to maintain tractor-trailer.

Schneider National Green Bay, WI Truck Driver 2010-2010

• Inspected truck before and after trips and submitted report indicating truck condition.

• Drove tractor-trailer combination, applied knowledge of commercial driving regulations to transport and deliver products.

• Maintained driver log according to D.O.T. regulations. Read bill of lading to determine assignments. Obtained customer’s signature and collected payment invoice for services.

• Maneuvered truck into loading and unloading positions; following signals from loading crew as needed.

• Serviced truck with oil, fuel and radiator fluid to maintain tractor-trailer.

ADA S. McKINLEY COMMUNITY SERVICES, INC. Chicago, IL

Transporter/Driver 2009-2009

• Drove van to transport clients, employees and company personnel to and from location on time every day.

• Drove vehicle from individual and central loading area to social services, rehabilitation center, training location, jobsite, and other destinations according to assigned schedules.

• Operated radio and similar devices to communicate with base station and other vehicles to report disruption of service.

• Kept records of mileage, trips and behavior of passengers. Cleaned and serviced vehicle with fuel, lubricants and accessories.

• Load van using dollies and hand truck.

• Drove van to destination and unloaded cargo.

Ford Motor Company Chicago, IL

Assembler Installer/Operator 2007 – 2008

• Assembled and installed right hand gear shifter for automatic transmissions.

• Installed rear shock, air duct, bulkhead and keyless entry cards.

• Co-op in tandem with left hand shifter installer and follows Federal Vehicle Safety Standard and compliance with Ford Motor's Quality Process System.

• Completed operations on each vehicle in 60 seconds.

• Ran three different operations in one month’s time.

Thornton Township South Holland, IL

Workfare Client/Pantry Warehouse Worker 2006-2007

• Unloaded food trucks and stock shelves with food by bin numbers. Prepared food boxes for the needy and served the community with food and delivered food boxes to senior citizens.

• Organized warehouse using inventory control skills.

EDUCATION:

Schneider National Green Bay, WI

Certification of completion: Advance Truck Driving Academy. Completion-2010

Olive-Harvey College

Truck Driving-Class “A” C.D.L License Chicago, IL

Endorsements: Passenger Permit and Tankers. Completion-2009

I.T.T Technical Institute Matteson, IL

Associate’s Degree – Electronic Engineering & Technology Grauated-1998

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