Administrative Assistant or Secretary

LORNA J. WYSONG

** * **** *****

Harrisburg, Pennsylvania 17104

717-***-**** (h) E-mail:*********@***.***

JOB GOAL

Experienced Administrative Assistant with 15 years of experience working with Non-Profit agencies seeking a position with an established company to expand my experience and skills in business.

SKILLS AND QUALIFICATIONS

Excellent customer relations and customer service skills

Computer Skills: Windows XP, Microsoft Office and Microsoft Publisher, Excel, Outlook Express and Internet Pro

Accurately calculate and record accounts payable and accounts receivable

Ability to analyze and resolve problems; easily establish rapport with others

Excellent office skills including: telephone etiquette, filing and data archiving, operating office machines and performing general maintenance

Full charge of Administrative office responsibilities include: Payroll and paying of Federal, State and Local Taxes monthly, quarterly and yearly

EXPERIENCE

RIDGEWAY COMMUNITY CHURCH OF THE BRETHREN – Harrisburg, Pennsylvania

Office Manager 2007 to 2008

Full charge of church office

Responsible for formatting and putting together of church bulletins

Responsible for calculating and running of payroll for all paid staff

Maintain database of church membership

Reserve rooms for outside activities, collection of fees, revise contracts. Maintain schedule

Inputting and distribution of minutes for board and commission meetings

Answer multi-line phone

Ordering and submitting of invoices (vouchers) for supplies, guest preachers, etc.

Maintaining all records and submitting changes to district and national offices

Creator and Editor of monthly newsletter, prepare, proofread, copy & distribute by mass mail

INSPIRITEC, INC. – Harrisburg, Pennsylvania

Customer Service Representative 2005 to 2007

Assisted callers with inquires about driving privilege and licensing for PennDot

Reserved campsites, cabins, pavilions and other amenities in PA state parks

Processed credit card and payment information

Provided clear, accurate information during all customer inquires

Exceeded call quotes and achieved Top Performer recognition in several areas

BETHANY BAPTIST CHURCH – Harrisburg, Pennsylvania

Administrative Assistant 1994 to present

Performed clerical and other functions needed in church office

Count and accurately document all income from Sunday Services, prepare deposit, write checks, maintain all accounts payable and accounts receivable, created new forms for quarterly and yearly financial reporting for Church Business meetings

Maintain database of church membership

Create and assist in coordination of special services

Develop radio, television, newspaper advertisements for special events

COMMUNITY ACTION COMMISSION, Harrisburg, Pennsylvania

Receptionist/Administrative Assistant/Family Educator 1993 to 2003

Performed home visits with families and children at-risk to monitor developmental skills, teach skills, and made referrals to other service agencies

Organized monthly meetings, prepared materials, arranged for catering and related needs

Served as liaison between all impacted departments to ensure proper communication and reporting practices

Contacted board and committee members, social service agencies, business and community agencies, federal and state agencies to maintain and coordinate working relationships

Promoted through three positions, Receptionist, Administrative Assistant, Family Educator

EDUCATION

PALMER BUSINESS SCHOOL, Harrisburg, Pa – Dual Associate Degrees in Specialized Business

Business Administration - Accounting and Business Management - Sales & Marketing

COMPUTER LEARNING NETWORK, Camp Hill, PA – Certificate: Computer Operator

REFERENCES FURNISHED UPON REQUEST

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