Quality Assurance Management

Eddie Elem

*** ******** ** ****: 972-***-****

Lewisville, Texas 75067 **********@*****.***

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SUMMARY OF QUALIFICATIONS

• Over 10 years experience in warehouse distribution services

• Prior certification as a Juvenile Corrections Officer

• Proficient in training and orientation procedures for new employees

• Experienced in quality assurance and conflict management

• Working knowledge of Microsoft Office Suite

• Proven team player with ability to assume leadership responsibilities

• Strong attention to detail with excellent time management and organizational skills

PROFESSIONAL EXPERIENCE

Counseling and Supervision

• Conducted group sessions in the area of behavior management and socialization skills with juvenile offenders

• Maintained security by handling all facility breaches and resolving conflicts between juveniles and staff

• Monitored all security cameras and instigated follow up procedures as needed

• Maintained extensive documentation for state and federal compliance requirements

Shipping and Receiving

• Conducted inventory searches and processed all incoming and outgoing freight

• Provided ongoing problem solving and resolution of order discrepancies

• Operated various types of forklift equipment

• Counted, verified details of products and entered data into warehouse database

EDUCATION

Brookhaven College - Farmers Branch, TX

Candidate for A.A.S. in Business Management 2012

North Lake College - Irving, TX

Certification in Management and Supervision 2011

EMPLOYMENT HISTORY

ZEE Medical - Grapevine, TX 2008-Present

Material Handler

The Container Store - Coppell, TX 2007-2008

Stocking Associate

Wal-Mart Logistics - Sanger, TX 2000-2007

Power Equipment Operator

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