CSR

** ****** ***** **. #**

Millis, MA ***** 508-***-****

ghm5mj@r.postjobfree.com

Bishnu Shrestha

Objective Customer Service Representative or related position

Experience

**/** – 03/10 as AR, CSR in Call Center Out bound at On Process Technology 200 Homer Ave, Ashland MA 01721

02/05 – 02/07 J & B Convenience Store 750 Washington St. Easton MA 02375 Easton, MA 02375

Store Manager for an independent convenience store with beer and wine. Responsible for: lottery, store inventory, vendor relations, ATM, daily accounting and bank deposits for store sales.

11/03 – 11/04 Cumberland Farms 777 Dedham St. Canton MA 02021

Asst. Store Manager

Store Manager in retail convenience store chain. Responsible for hiring and scheduling staff, payroll, daily accounting and bank deposits for store sales. Ordering and replenishing of store inventory, gasoline sale reporting.

11/00 – 11/02 PFPC Inc. 4400 Computer Dr., Westboro, MA 01581

Transfer Agent / CSR (call center) in bound- Assist customers via telephone on status of mutual fund account activities and procedures.

02/98 – 12/99 Stone Soup & Grill Café 1709 Mass Ave. Lexington MA02173

Wait Staff- Seating capacity 80, popular Tourist area.

Education / Training 01/83 – 12/87 Tribhuvan University Kathmandu, Nepal

Patan Campus, Two years Certificate level in Humanities & Social Science.

Basic computer skills in Microsoft Word, Excel and Power Point.

Additional Training 10/09 National Restaurant Association Chicago, IL

Serve Safe Alcohol (Certificate)

06/92 – 04/93 Volk Schule (National School) Passau, W. Germany

One year German Language course completed.

07/93- 08/34 Romantik Hotel Fasanerie Zweibrucken, W. Germany

Restaurant and Banquet Captain (Wedding, Seminars and business meetings)

Languages English, German, Nepali, Newari, Hindi, Urdu

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