hostess

Resume

Amita Dev Singh.

Present Address:

*/***, ***** **.*,

Sonam Maduban Co-Op.Hsg Society,

New Golden Nest,

Mira Bhayendar (E). Thane 401105.

Email Address : ************@*****.***

Phone No. : ( 022-***-**-***.

Hand Phone : 749-***-****.

Objective

To obtain a waitress position in the Food and Beverage Industry with a challenging company that offers me the possibility of professional growth and career advancement opportunities.

Date of Birth : 20th Aug 1991.

Age : 19

Height : 160 cm.

Weight : 50 kg.

Religion : Hindu/Raj put

Nationality : Nepali

Marital Status : Single/ F

Languages Known : English, Hindi, & Nepal

Passport No. : 05575180 (Issue& Expiry Date: 12/06/2011 to 11/06/2021)

Qualifications Summary

Extensive knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.

Wide knowledge of principles and methods for showing, promoting, and selling products or services, marketing strategy and tactics, product demonstration, and sales techniques.

Strong communication and interpersonal skills and abilities.

Education

S.S.C March 2007-2008 (From Mumbai University 1st Class with 61%)

H.S.C March 2009-2010 (From Mumbai University 1st Class with 65%)

Work Experience

Oberoi Group of Hotels (At Oberoi Trident Mumbai)

Hostess: Presently working from 1st December 2010 to Till Date

Responsibilities included: Collecting payments from customers, writing food orders on order slips, memorizing orders, entering orders into computers for transmittal to kitchen staff, informing customers of daily specials, cleaning tables or counters after patrons had finished dining, filling salt, pepper, sugar, cream, condiment, and napkin containers, stocking service areas, and escorting customers to their tables. .

Prepared hot, cold, and mixed drinks for patrons.

Described and recommended wines to customers.

References available Upon Request.

Marriot Group Of Hotels (J.W.Marriot, Mumbai)

Hostess : Worked From May 04th 2010 to Nov 2010.

Responsibilities include: Checking customers' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages, checking with customers to ensure that they are enjoying their meals and take action to correct any problems, escorting customers to their tables, explaining how various menu items are prepared, describing ingredients and cooking methods, informing customers of daily specials, preparing checks, presenting menus to patrons and answering questions, making recommendations upon request.

Active in removing dishes and glasses from tables or counters and taking them to kitchen for cleaning, serving food and beverages to patrons, preparing and serving specialty dishes at tables as required, and stocking service areas with supplies such as coffee, food, tableware, and linens.

The Above stated information is true as per my knowledge.

Thanking You,

(Amita Dev Singh)

Place: Mumbai.

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