Heather May
Wesley Chapel, Fl 33544
*******@*****.***
Work Experience
Michaels Arts and Crafts 09/2009 - Present
Sales Associate
Ensure that each customer receives outstanding service by providing a friendly environment,
which includes greeting and acknowledging every customer and maintaining solid product knowledge.
Assist in ringing up sales at registers and/or bagging merchandise.
Assist in floor moves, merchandising, display maintenance, and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock
Assisted with store inventory
Hernando Children’s Pediatrics 10/2007 – 02/2009
Nursing Assistant/ Receptionist
Provided basic patient care under the supervision of CNA.
Escorted patients to exam room
Recorded basic patient information such as symptoms, recorded vitals, and administered shots
Prepared exam room’s for patients
Provided secretarial, clerical and administrative support in order to maintain efficiency in the office
Duties would include: greeting patients, checking patients in, acquired co-pays, answering multiple phone lines, scheduling appointments, filing, scanning documents, organized supplies, light housekeeping,
I also have experience with electronic medical records
Education
Nature Coast Technical High School, Brooksville, FL 08/2003- 05/2007
Academic Diploma
Nursing Assistant Certificate
Skills
Proficient knowledge of MS Word, MS PowerPoint, MS Outlook, MS Excel
Average 70 WPM
Excellent customer service skills
Proficient knowledge of multi-line phone system