Customer Service Manager
Resume:
Los Angeles, CA OLIVIA JONES
************@*****.***
OBJECTIVE
To obtain a challenging position that will further advance my experience for a career in business, communications, entertainment, customer service/assistance and improve customer satisfaction.
EXPERIENCE
WINGSTOP
01/01/2012- NOW CASHIER/COOK
Manager Status. Open/Close store. Prepare boneless chicken, chicken strips, chicken patties and chicken wings for cooking. Work the cash register with debit, credit, ebt, or cash transactions. Develop and maintain great customer service by smiling, asking if they need assistance before they ask for assistance, and delivering a hot meal on time. Sweep/mop the floors, cut potatoes for french fries, make coleslaw, make ranch, make blue cheese, make potato salad, make baked beans, make rolls, fry chicken and fries, while maintaining cleanliness for the customers as well as employees throughout the day and giving great customer service. Also take orders via telephone.
KOHLS
11/01/2011 - 01/01/2012 CASHIER Downey, CA
Handle cash by hand with register, count and give correct change, put all put back items in correct section (toys, girls, boys, men etc...), give G.R.E.A.T. customer service and assist where ever needed without question.
HOUSEKEEPER: PERSONAL REFERENCES AVALIABLE
TEMP WAREHOUSE
06/01/2011-06/24/201 ONTRAC/SHIELD HEALTHCARE VALENCIA, CA 91355
SUPERVISOR: ERIKA G.
“Order Scanner/Stacker”- scans labels on boxes on assembly line, tape the boxes to get ready for shipping. Stack boxes atop each other.
“Order Picker”- finds merchandise, label it, scan it, and bring it to the assembly line where it will be shipped.
TEACHERS ASSISTANT/OFFICE CLERK
05/2009-06/01/2011 JOHN MUIR MIDDLE SCHOOL LOS ANGELES, CA
SUPERVISOR: SANDRA STALLWORTH
Coordinate with various staff (The Principle, Assistant Principle, Data Coordinator, Teachers etc....) for operational support activities of the unit; serve as a liaison between departments and assist operating units in the resolution of day-to-day administrative and operational problems. Provide administrative/secretarial support for various departments such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries. Operate desktop computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments; prepare, transcribe, compose, type, edit and distribute agendas and minutes of numerous meetings . Working with various teachers in creating an affective and efficient service for the students. Answer/Making phones calls and write/delivery messages. Fax classified documents to various schools and/or District 7. Type/Retype official documents. Organized files by place, fiscal year, and budget amount. Copy/Collate packets to delivery to Teachers for students and making posters. File (by grade and alphabetically), Fax, and Maintain student CUMs (records). Keep the youth motivated and also tutoring them in various subjects like English, Math, and Science. Mentoring teens and showing them various ways of relieving stress as writing poems or stories.
EDUCATION
APRIL 2010 - PRESENT LOS ANGELES CITY COLLEGE LOS ANGELES, CA
Business Major
2004 - 2008 KING/DREW MAGNET H.S. LOS ANGELES, CA
High School Diploma of Excellence
Graduated with Honors.
SKILLS
Vivid and Bright Personality, Charismatic and Friendly, Confident, Creative, Honest, Hardworking, Responsible, Organized to
my job and Work place. Eager to learn.new challenges, fast learner and quick to adapt to new environment. Superior Communication and Negotiation Skills: Writing,
Listening, and Speaking. Energetic,Positive, Flexibility/Multitasking, Team Player, Leadership Skills, Self Motivated,
Interpersonal, Problem Solving/Decision Making and Creative Ideal/Thinking.
Computer Technology Skills: Microsoft Word, Office, Outlook, Excel, and PowerPoint.
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