Sakinah

Sakinah Ali

*** *** ****** – Apt ***, Atlanta, GA 30310 – 770-***-**** - ********@*******.***

ACHIEVEMENTS:

ADMINISTRATIVE:

Developed a team with members from Student Accounts, Procurement and the Registrar’s department to streamline the data input into the Banner system, develop a standard input format, and decrease duplication and errors within the school database system. Audit undergraduate admissions applications; Making acceptance or denial decisions for applicants. Budget Control - Monitored budget expenses for a court reporting, primary health care, facilities management, and academic services department. Supervised 8 part-time daycare workers; Organized and conducted monthly staff meetings; Monitored employee performance, constructed performance appraisals and recommended salary increases. I have supervised secretaries, receptionists, graduate students and college work-study students. Administrative Aide - Coordinated various board meetings, arranged and finalized all aspects of executive travel. Accounts Payable/Receivable – processed invoices, purchase orders, salary advances and travel expense reports. Transcription - business correspondence, confidential public and private board of education.

WRITING SKILLS

Developed written proposals, which introduced the benefits of an electronic mail system, after system implementation, developed an instruction manual. Wrote a secretarial instruction manual for a college primary health care and an academic services department; Organized and typed registration handbooks for Seton Hall University; Submitted written responses for customer requests for board minutes, meeting dates and verification of student graduation/accreditation. Developed and organized monthly newsletters for Seton Hall University’s Upward Bound Program.

COMPUTER SKILLS

Training - Tested an electronic mail program to establish compatibility with company needs. Initiated an in-house training program that eliminated excessive use of paper and extensive telephone usage; Database Management - Created and managed an extensive support database for clients, employees, and vendors. WebPages: Developed/created a professional web page for a college academic services department and a student organization. Software: Windows 2000, '98 and '95; Word Processing - Microsoft Word, Works, WordPerfect (All versions); Graphics - PowerPoint, Harvard Graphics WordPerfect Presentations; Database - Microsoft Access, Dbase III & IV, Q&A; Spreadsheet - Microsoft Excel, Quattro Pro, Lotus (Windows) - Network: GroupWise, Lotus Notes, Netscape Navigator, Internet Explorer, FrontPage; Email; Microsoft Outlook; Banner 6 and 7.

CUSTOMER SERVICE:

Researched, evaluated and processed incoming applications; data entry services using both numeric and alphanumeric entries; bi-weekly audit of all incomplete applications; answered multi-line telephone systems;

ENTREPRENEUR

Operated a daycare facility children aged 12 months to 5 years old. Developed Curriculum, organized games/fundraising, parent/student interviews, attended various developmental classes; obtained Child Development Associates (CDA) certification in 2004, certified in CPR and First Aid. Other responsibilities included bookkeeping, accounts payable/receivable, payroll, word processing, spreadsheets, maintained database, organized and coordinated supply orders and deliveries with various vendors, supervised 8 part-time staff members and organized various field trips.

EMPLOYMENT:

Georgia State University, Atlanta, GA 04/08 – Present

Enrollment Services Coordinator – Undergraduate Admissions

Wachova Bank, Atlanta, GA 09/06-09/07

Wholesale Lockbox Data Entry (Part-Time)

Spelman College, Atlanta, GA

Information Processing Coordinator – Accounts Payable Department 02/06-02/07

Manpower Temporary Agency 01/05-02/06

Administrative Assistant/Documentation Specialist

Sakinah's Place Preschool, East Orange, NJ 05/00-12/04

Office Manager - Owner/Operator

Seton Hall University, South Orange, New Jersey 08/97-05/00

Administrative Assistant - Academic Services Department

American International Group, East Orange, New Jersey 08/88-06/97

Technical Analyst Trainee/ Administrative Assistant

East Orange Board of Education, East Orange, New Jersey 10/83-07/88

Administrative Assistant/ Recording Secretary/Transcriber

EDUCATION

MBA – Masters of Business Administration – Saint Leo University, Gwinnett, Georgia – 2/09 - Present

BA – Business Administration, Management – Saint Leo University, Atlanta, Georgia

Certificate in Information Technology - Seton Hall University, South Orange, New Jersey

Certificate in Secretarial Science - The Bi-Lingual Institute, Newark, New Jersey

COMMUNITY SERVICE

Food Bank of NJ - Volunteer – 1999

East Orange Community Services – Computer Instructor for Elementary Students – 2001

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