Manager Customer Service
Resume:
B. Anitha
R-*. Nilgris Apartments
Chitlapakkam,
Chennai – 600 064.
Phone : 044-********
Email: **************@*****.*** Mobile: 904-***-****
OBJECTIVE
Seeking challenging position in a good industry that will utilize the skills acquired course and experience for your esteem concern and to establish a unique identity.
EDUCATIONAL BACKGROUND
Bachelor of Business Administration (B.B.A) completed in Madras University.
SKILLS ACQUIRED
Operating System : MS-DOS, WINDOWS 95/98/2000
Technical Skills : Type Writing
Have Passed : NCFM CASH & FAO &COMMODITIES MODULE
EXPERIENCE
MUTHOOT SECURITIES LTD (EGMORE)
Position Held : Relationship Manager
Period : Since NOV 2009
RESPONSIBILITIES:
Taking care of HO clients, Interacting & Dealing with the HNI Clients and monitoring the
juniors within the departments.
EXPERIENCE
RESPONSIBILITIES:
Taking care of HO clients, Interacting & Dealing with the HNI Clients to place the orders and monitoring the junior dealers within the departments.
INDIA INFOLINE LIMTED, Mylapore Branch,Chennai
Position Held : RelationShip Manager (Nse,Bse & Fao),
Period : Feb 2007 TO March 2009
RESPONSIBILITIES
Managing Marketing Team and Interaction with Branch clients
Generation Brokerage from the clients with proper guidance.
Cross selling of Mutualfunds & insurance.
Achievement
Awarded as a Good Relationship Manager twice within a short time.
INTEGRATED ENTERPRISES (INDIA) LTD.
Position Held : Branch In charge (E-TDS)(Adyar Branch)
Period : From March 2004 to Feb2007
RESPONSIBILITIES
• Monitoring, controlling, training and Executing all e-TDS related Transactions at Branch Level
• Customer service, quires handling and cent percent accuracy in the job.
• Having experience with all e-TDS related transactions at head office level also.
EXPERIENCE
BUPRO INFOTECH Pvt. Ltd.
Position Held : Quality Analyst
Period : From Aug 2003 to Mar 2004.
RESPONSIBILITIES
Taking care of Final quality aspects.
Maintaining the Quality as required.
EXPERIENCE
RITIKA INFOTECH Pvt. Ltd.
Position Held : Data Analyst
Period : From Jan 2001 to Aug 2003
RESPONSIBILITIES
Handling the Team members
Maintaining the Quality report
Rectifying the Errors
PROFESSIONAL PROGRESSION
1. IZAAC (Intelligent Zoning and Algorithmic Conversion) is an Oracle-based solution that includes modules for content based XML markup, mathematics, fine citations parsing, high-resolution imaging, linking, OCR, PDF text extraction, and assembling multi-page PDF or TIFF files. IZAAC separates (or Zones) the source page image (created from paper, microfilm, microfiche, PDF, TIFF, and other image file formats) into component parts, applies the most efficient and effective conversion method to each component part (ending the costly rework cycle typically associated with conversion), to create the target. LONDON TIMES, U.K. is an XML conversion project, which converts the TIFF files into text files by using prime OCR tool. Then several production activities need to be done on the conversion data.
Role: Data Analyst
Firm: Apex Data Services, Chennai.
(Subsidiary of Apex Data Services Inc, Virginia, U.S.A.)
www.apexinc.com
STRENGTH
Able to cope up with the situation
Good Team Member
Willing to Work Hard
PERSONAL DETAILS
Name : B. Anitha
Date of Birth : 27.06.1980
Nationality : Indian
Sex : Female
Marital Status : Married.
Husband Name : N.V.Ganesh
LANGUAGES KNOWN
To Read and Write : English and Tamil
To speak : English, Telugu and Tamil
DECLARATION
I hereby declare that the details furnished above are true to the best of my knowledge.
. Place:
Date : (B. ANITHA)
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