Ellen M. Thorp
Re: Virtual Voices Position
Online Background:
Experienced Online Freelance/Article Writer, Social Media and Network Marketing and Extensive Communication skills.
Job History:
Express Jet Airlines, George Bush Intercontinental Airport, Houston, TX
Present Position: Flight Attendant
Hire Date: 2/11/2002 - 4/30/12
Job Description:
Extensive customer service skills
Friendly, helpful support for passengers during flights
I can no longer continue as a flight attendant, due to physical requirements. My back was injured by turbulence 8 years ago and has become progressively worse. As of the end of April, I will no longer be employed.
Past Job History:
Dallas Airmotive
3/1994 - 8/2000
Researched and wrote engine overhauls and maintenance for Ratheon
Qualifications:
A strong background in Customer Service and interpersonal skills that reflect both in person as well as over the phone. I am courteous, friendly and I offer professional, articulate phone skills. I am able to listen and evaluate customer needs. Strong interpersonal skills in helping and assisting customers.
I offer dependability, reliability and flexibility within a working schedule. I have a strong background with many computer software applications and am eager and willing to learn new responsibilities and challenges. I am highly organized and detail-oriented and able to work independently.
My online experience, over the past 4 to 5 years, has been extremely positive, due to my oral and written communication skills.
Skills:
Positive Attitude and strong work ethics
Run on both Mac and PC
Strong PC Applications in Windows
Strong Interpersonal skills
Strong Writing skills
Strong Customer Service skills
Strong Communication skills
Strong Multi-tasking and organizational skills
Strong Phone Skills
Social Media and Networking Marketing background
Education:
High School Graduate
Some College
References Upon Request