Senior Technical Writer

Rita L. Moore

*** ******** ****, **** #: 256-***-****

Madison, AL 35758 Home #: 256-***-****

Education: Athens State University, Bachelors of Science, English, May 1979

Security Clearance: Secret, April 19, 2007

Employment History:

deciBel Research, Inc. 04/2009 to Present

Senior Technical Writer: Support government customer and decibel Research project staff with technical writing on unclassified and classified documents, presentations, and graphics. Other responsibilities include chart development, documentation control, and scheduling of technical meetings and teleconferences.

Dynetics, Inc. 03/2008 to 04/2009

Training Developer/Instructor: Developed Training Support Packages (TSP), training manuals, practical exercises, examinations, and PowerPoint slides for the Mobile Tower System Army project following ARMY TRADOC guidelines. Provided classroom instruction for the MOTS project by conducting presentations and practical exercises allowing the students hands-on practice. Reviewed and edited the MOTS TSP as updates were added in the MOTS Technical Manuals. Researched other technical manuals and met with field engineers to obtain technical expertise.

Future Research Corp. (FRC) 01/2006 to 03/2008

Training Software Support/Technical Writer/ Software Test Analyst: Provided support to the Theater Construction Management System (TCMS) U.S. Army Corps of Engineers project. Provided TCMS training and system software support for Army and civilian TCMS CONUS classes. Created, edited, and revised a variety of technical, functional, business requirements, testing, and training documentation for the TCMS project. Created all standard templates for technical specifications, requirement documents, functional documentation, testing documents, standard operation procedures, and training documentation. Coordinated and met with programmers, engineers, and/or product management for documentation efforts.

Shearer and Associates, Inc. 12/2003 to 12/2005

Help Desk Database Administrator: Provided support on the Access Control Point Equipment Program (ACP) and ACP Buyout Program for the Huntsville Army Corps of Engineers. Performed Help Desk Administration for the Army COE Engineering Knowledge On-line (EKO) Database. Performed troubleshooting, testing, evaluation, and verification of new features, menus, and functions.

System Studies and Simulation, Inc. (S3) 02/2003 to 09/2003

Human Resources Manager and Database Administrator: Managed and delegated tasks for three HR Assistants. Maintained and updated the employee database. Managed employee workers compensation, and BC/BS health/dental insurance programs. Assigned to an Access Database TVA IT Project. Created Access database tables and ran reports for TVA IT policies and procedures.

Birger Christensen 11/2001 to 02/2003

Sales Associate: Sold furs and leather coats, fur accessories, and insurance/protection plans. Performed weekly database tracking of sales, returns, customer profiles, and fur services. Maintained monthly payroll, inventory processing, and reconciliation of merchandise.

Nortel Networks 03/2000 to 07/2001

Senior Consultant: Customized and created telecommunications/Oracle software courses. Coordinated and consulted with Oracle/Objectel programmers on troubleshooting and customizing the Objectel documentation and software. Analyzed problems, installed, tested, validated, and verified new customized Objectel/Oracle software.

Computer Science Corp. (CSC) 02/1999 to 02/2000

Senior Consultant/Help Desk Administrator: Supported and consulted Fairchild Semiconductor client in Massachusetts and Malaysia on PeopleSoft/Oracle applications. Performed database tracking of trouble tickets. Delegated work assignments. Daily and weekly progress reports were generated.

Oracle Corporation 01/1998 to 06/1999

Senior Consultant/Instructor: Delivered and developed training in the following courses: Oracle RDMS UNIX, Oracle System Administration, Oracle Alert, Oracle SQL, and SQL Forms. Developed, installed, tested, validated, and verified SQL Forms. Traveled throughout the US to Oracle Education centers/customer sites and delivered training to customers and Oracle employees.

NCCIM/SESI 02/1995 to 01/1998

Senior Consultant: Provided support for the Re-Engineered Automated Travel System (RATS). Created and updated RATS help system manuals for installation, testing, validation, and verification of RATS. Installed, tested, verified, validated RATS system software. Created and delivered Oracle training classes. Received Oracle Instructor Award certificate for successful delivery and completion of Oracle training classes to Redstone and NCCIM/SESI personnel.

Intergraph Corporation 04/1991 to 01/1998

Senior Software Analyst/Senior Instructor: Trained customers and Intergraph employees in Huntsville and throughout the U.S. Created and updated CLIX/UNIX System Administration courses. Installed and configured CLIX/UNIX system software. Trained, observed, and certified new instructors in all courses. Delivered training on the following topics: CLIX/UNIX Operating System, Basic and Systems Administration.

UNISYS Corporation 09/1987 to 03/1991

Senior Instructor/Senior Software Analyst: Developed and delivered Oracle Database System training throughout the U.S. and Belgium to Army and civilian personnel. Created, updated, edited, and proofed software training manuals. Installed, tested, and validated UNIX and Oracle applications. Delivered training on the following courses: UNIX System Administration, Spreadsheet, Graphics, Oracle SQL, and Word Processing. Trained, observed, and certified new instructors.

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