Mena L Rezkalla
*** **** ****** *** # * * • Brooklyn, NY USA 11219 • 646-***-**** •
************@*****.***
Objective
Seeking a challenging position as an Entry Level Bookkeeper
enabling me to utilize my educational skills in the best possible
way for achieving the company’s goals.
Work Experience
07/2007 - Dunkin Donuts, Brooklyn, NY USA
02/2009 store manager
• Prepares work schedules and assigns employees to specific
duties.
• Trains and supervises employees in all areas required to
operate store.
• Responsible for all cash control.
• Responsible for the profitability and overall operation of the
restaurant according to Dunkin Donuts’ operational
standards.
• A majority of time is spent leading the team to meet Guest
expectations, recruiting, hiring, and training new crew
members as required.
• Building sales programs to leverage business opportunities
and will create a competitive spirit and atmosphere of
pride
• Uphold the customers’ needs as their priority in order to
maintain one hundred percent customer service at
workplace .
• Empowering the Team in providing the guests an
excellent customer service .
• Provide leadership to team so as to ensure proper
communication to guests is clear and the orders are
accurate.
• Ensure that the restaurant meets food safety, cleanliness,
and sanitation standards implemented by the company at all
times.
• Provide the recommendations needed to ensure that
customers will receive the value for their money in terms of
excellent food and quality customer service.
03/2009 - Dunkin Donuts, Manhattan, NY USA
Present Shift leader
• Assist the Store Manager in the interviewing, hiring, training,
and maintaining records of all new employees
• Responsible for monitoring performance customer service of
employees.
• Responsible for managing the sales floor during peak hours
of operation to ensure courteous, accurate and efficient
service.
• Complete weekly food and paper inventory.
• Maintain all databases, and pos systems, ensuring that they
are up-to-date.
• Assist in the daily cash management functions.
09/2010 - Big Apple Company, Brooklyn, NY USA
02/2011 Bookkeeper
• An entry level of Bookkeeping.
• Using a Quick books program to do all duties.
• Created purchase orders for vendors.
• Posting journal entries.
• Responsible for payroll and accounts payable and receivable.
• Processing accounts payable and accounts receivable.
• Managing bank reconciliations and payroll processing.
• Assisted with general accounting duties such as receiving
documents, verifying accuracy, and recording data
according to company procedure.
• processed accounts receivable and payable by examining
income checks and comparing invoices.
Education
2002 - 2006 Sohag University, Sohag Egypt
BA. in Accounting GPA: 3.54
• Participated in an interne ship in the Principal Bank for
development and Agricultural Credit (PBDAC) in Sohag city for 1 month.
• Gain financial awards from the college's admission office
due to academic excellence for three years in row.
• Obtained the order 15 in the list of the college graduates for
high achievers for 2006.
2010 - Brooklyn College, Brooklyn, NY USA
Present Second Degree in Accounting GPA: 3.4
• The major is public Accounting (CPA track) .
Skills
• Very Good with numbers and mathematical aptitude.
• Polite personality and Good ethics.
• Good communication skills.
• Handle a lot of cash daily.
• Positive and friendly attitude.
• Habit of keeping track of the transactions.
• Computer experience, and good user of Excel, Microsoft
word, quick books and internet.
•
• Interested in working in team.
• Fluency speaking and writing in Arabic.