Robyn Laux Stockdale ************@*******.***
**** ************ ***** ∙ Orange Park, FL 32065
Senior Manager with extensive knowledge of the principles and practices of property management.
SKILLS AND ABILITIES:
Acquisition and Due Diligence •P&L Management •Budget Administration
Resident Satisfaction & Retention • Report Preparation •Leadership Skills
Compliance Oversight • Maintenance Management • Vendor Relations
Financial Oversight • Project Management • Marketing Strategies
EXPERIENCE:
Housing Partnership of Northeast Florida ∙ Jacksonville, FL Dec 2003 – Present
Vice President Property & Asset Management
• Responsible for the property and asset management of a 4-property portfolio, 595 units total.
• Responsible for the hiring, supervision, and training of 18 employees including maintenance.
• Completed the acquisition of a 106 unit multifamily project.
• Provided compliance oversight for affordable properties with Land Use Restriction Agreements, HUD Insured Mortgages, SHIP funding, and REAC inspections.
• Assure compliance with all state and federal regulations such as the Federal Fair Housing Amendment Act, Landlord Tenant Law, and American with Disabilities Act as well as local ordinances as appropriate.
• Set occupancy standards and set goals monthly with all property staff.
• Reviewed marketing plans and surveys monthly.
• Developed annual budgets and reviewed status monthly with Property Managers and Maintenance Supervisors.
• Provide oversight to all aspects of the financial operations of the multifamily portfolio. Review financial statements and report monthly to the Executive Director, Board of Directors and owners on property status.
• Conduct quality control inspections, routine property inspections, and risk management reviews.
• Developed and implemented a management and maintenance plan for each property.
• Assure vendor and contract compliance.
• Developed and implemented an annual Resident Satisfaction Survey.
• Long-term strategic financial and capital improvements for each property.
• Development of property selection criteria for further acquisitions.
Hidden Harbor Apartments ∙ Jacksonville, FL Sept 1999 – Nov 2003
Property Manager
• Maintained an average occupancy of 95% or better.
• Operated property within 5% of annual budget.
• Performed weekly property inspections.
• Responsible for Resident Retention and Satisfaction standards.
• Provided Maintenance oversight.
• Complete monthly Marketing Surveys.
• Accounts Payable and Receivable.
Meadowcrest Hospital ∙ Gretna, LA 1998 – Aug 1999
Secretary
• Assist the Supervisor and Dietician with meal planning.
• Accounts Payable and general clerical.
• Cash sales and daily deposits.
• Patient Satisfaction.
• Maintain employee files.
Great Atlantic Management Company • Chesapeake, VA 1996 – 1997
Resident Manager
• Responsible for Tax Credit Compliance.
• Maintaining an above average occupancy.
• Operating property within 5% of annual budget.
• Resident Retention.
• Marketing outreach.
• Accounts Payable and Receivable.
• Weekly Property Inspections.
EDUCATION/TRAINING:
Certified Apartment Manager (CAM) – 2001
Certified Apartment Property Supervisor (CAPS) - 2009
Nonprofit Housing Management Specialist – 2005
Financial Tools for Asset Management – 2006
Advanced Housing Asset Management – 2008
REFERENCES AVAILABLE UPON REQUEST