Administrative Assistant Customer Service
Resume:
Darnell Pierre-Canel
*** ******** **. ******** **, 11238
************@*****.***
Objective
To secure a challenging position in a successful business where my educational background, solid work ethic, and professional experience acts as an asset in accomplishing goals set for your business.
Education
MONROE COLLEGE
2009 Graduate
Associates of Art-Medical Administration
Experience
St. Moritz Security Services Manhattan, NY
Administrative Assistant 8/2011-Present
Greet, assist and provide prompt and courteous service to guests, client and employees
Provide telephone coverage – answer phones, take accurate messages, handle urgent calls with appropriate judgement
Compile, copy, sort, and file records of activities, transactions and other important information
Maintain supply inventory and process monthly orders
Prepare documents utilizing Word, Excel, Power Point exhibiting exceptional, verbal and written communication skills, including composition and editing for final distribution
Maintain an ongoing calendar of reports, deadlines, key dates, and security records to be incorporated into a schedule
Spirit Cruises Manhattan, NY
HR/Administrative Assistant 5/2008 – 1/2011
File employee related reports and documents as well as answer department telephones
Maintain a designated caseload, schedule meetings, schedule appointments, and make travel arrangements
Scan resumes and schedule interviews
Perform billing procedures over the telephone and online
Coordinate with other staff to ensure achievement of goals
Radisson Hotel New Rochelle, NY
Front Desk Clerk 2/ 2007- 3/2008
Greet and assist guests in a check in and check out process
Obtain, verify, and input guest information into the system
Anticipate guest needs, respond promptly, and acknowledge all guests as needed
Maintain positive guest relations at all times
Non Profit Organization New York, NY
(AIM) Active Intervention For Mothers 9/2010- current
Mission- To fight against maternal mortality in developing countries
Location-New York, NY
Position- Program Coordinator/ Public Relations
Website- aimothers.org
Relevant Skills
Proficient with Microsoft Word, PowerPoint, Excel and Outlook
Excellent communication and interpersonal skills
Proficient customer service capabilities
Strong math skills
Highly organized with superior attention to details
Contact this candidate