Danville, CA *****
ANGELA ALCARAZ
************@*********.***
EXPERIENCE: Have spent the last 17 years volunteering in the San Ramon Valley School district in
the following capacities: organized and ran the middle schools book fair raising $5,000 toward student
funds. Helped in classroom, grading papers, accompanying students on field trips, office work,
collecting ink cartridges to raise funds, gathering data for student read- a- thon, Provided support to
the students and librarian in school library and other duties as needed for teachers and students.
EDUCATION: University of San Francisco, Bachelor of Science in Organizational Behavior, San Francisco
State University Paralegal Certificate.
WORK EXPERIENCE
MASS MUTUAL INSURANCE, WALNUT CREEK, CA 1999 - 2004
CLERICAL ASSISTANT
Prepared and organized various insurance documents for submission to clients. Prepared insurancepackages for clients to obtain various medical, financial and personal information for insurance brokers.
Gathered documents, copied, scanned, answered incoming calls, filed and prepared files for clients.
LAW OFFICES OF JONATHAN BRAND, CONCORD, CA -- 1994 - 1996 LEGAL ASSISTANT
Performed research, obtain medical releases, prepare information, make calls requesting data onworker’s compensation claims,
LB CREDIT CORPORATION 1990 - 1993 Worked as a Paralegal in the legal department supporting general
counsel and associate general counsel. Supported sales, credit, accounting and the executive staff.
Performed legal research, maintained law library, kept corporate minutes, prepared documents as assistant
corporate secretary, notarized various documents, answered phones, filed, typed, scanned, andfaxed documents, Researched and wrote a bankruptcy manual for the entire company
PILLSBURY, MADISON & SUTRO 1988 - 1990 Worked as a Legal Secretary for various attorneys in corporate,
real estate, estate planning and probate law. Typed and organized legal documents and forms for
submission to clients in start up companies. Performed legal research, answered incoming calls, summarized
depositions. Responsible for typing and maintaining wills and other related documentation for
well known trusts.
U.S. DEPARTMENT OF LABOR, ANTITRUST DIVISION, SAN FRANCISCO, CA 1985 - 1988 Worked as Legal
Assistant for attorneys and paralegals. Participated in the preparation of documents for trial. Responsible
for gathering information, typing documents, preparing summaries, complaints, exhibits motions,
subpoenas, orders and motions. Organized, filed and prepared documents for trial. Worked in
front office, greeting clients, answering phones and distributing incoming documents. Maintained calendar,
scheduled meetings and arranged travel arrangements for staff.
NETWORK SOLUTIONS, APPLE COMPUTER CONSULTING, SAN ANSELMO, CA 1986 - 1987. Clerical
Assistant. Provided data entry support, billing maintenance, phone support, sending out marketing materials,
organizing various documents.
U.S. DEPARTMENT OF LABOR, OSHA, SAN FRANCISCO, CA 1983 - 1985. Worked as Administrative
Secretary for the Assistant Regional Administrator and staff. Responsible for gathering information andprocessing FOIA requests, transcribing and typing documents, making travel arrangements, filing, copying,
organizing various government forms and documents.
DEPARTMENT OF HEALTH & HUMAN SERVICES, SOCIAL SECURITY ADMINISTRATION 1981 - 1983.
Worked as Secretary, Claims Clerk and Timekeeper for Branch Manager. Provided support to entire
branch office. Duties included the following: timekeeping, travel arrangements, claims work, office maildistribution, answering phones, verifying social security card applications, greeting the public, filing,
typing and answering public questions over the phone.
DR. HERNANDEZ’S OFFICE IN EL PASO, TEXAS 1979. Office Assistant for doctor and office staff.
Greeted patients, answered questions, phones, typing, billing & other duties as necessary.
RICHMOND HIGH SCHOOL 1980. Worked as a Clerical Assistant in school office, typing, filing, filling outforms, purging files, updating health records,
SKILLS
Experience with various software programs. Legal research, deposition summarization, legal writing,
some shorthand.
REFERRALS
Available upon request.