Administrative Assistant
Resume:
CINDY McKENZIE
*** ******** ******, *-*, Middletown, Maryland, 21769
***********@*******.***
Objective
To obtain an employment opportunity that will utilize my skills towards future advancement and growth.
Experience
2008 – 2009 (Present) AIL and Monumental Insurance Hagerstown, Maryland
Insurance Producer
Present and Sell Life Insurance Products to Prospective Clients
Do all follow-up work including but limited to additional paperwork
Coordinate Medical Exams for Clients
2007 – 2008 Rhosymedre Design Group Middletown, Maryland
Administrative Assistant
Provide back-up administrative support to Designers
Maintain client financial files on a weekly basis
Daily interaction with clients, vendors
Responsible for solving IT issues
Generate client fees on a monthly basis for billing
Research and locate goods and materials
Required Proficiency with Microsoft Word, Excel, Quickbooks, Time Matters, and the Internet
2005 – 2008 “HOME” at Braddock Inn Braddock Heights, Maryland
Manager / Bartender
Maintained all FOH functions and schedules
Responsible for all set-up and breakdown of Special Events, both on and off site
Training of new associates
1990 – 2005 Silver Diner (Corporate Headquarters) Rockville, Maryland
Unit Administrator
Provide direct administrative support to GM and four managers
Daily interaction with customers, vendors, and repair and maintenance companies
Provide back-up administrative support to CEO, VPO, and Executive Chef
Responsible for all Payroll and Accounting Issues
Oversee and maintain various human resource tasks including but not limited to payroll, associate files, insurance benefits, 401(k), and profit sharing
Main point of contact for IT and systems support
Handle multiple accounting tasks, including invoices, declining budgets, and profit and loss statements
Responsible for tracking all sales, credit, and cash transactions (Silver Diner is 10th in the nation for revenue earned per square foot)
Created and managed several spreadsheets and forms for all eleven locations
Managed all labor dollars and individual sales goals
Maintain store food inventory and food cost
Maintain inventory and cost of uniforms, shoes, and other items needed for staff of 100+
Work directly with the CEO on company projects
Communicating directives from upper management to associate level
Organize and run major fundraising events at the Silver Diner for organizations such as the Muscular Dystrophy Association
Organize company and store functions, such as Awards Dinners, Christmas Banquets, Managers Outings, Managers Meetings, Associate Outings, and Associate Meetings
Maintain office equipment, supplies, and log books
Education
1992 – 1994 Montgomery College Germantown, Maryland
Business Administration and Computer Applications
Multiple Microsoft Classes for Word and Excel
General Education Classes
Summary
I am a talented Administrator with substantial experience as both Office Manager and Restaurant Supervisor. I have a 15-year working knowledge of operations within a multi-million dollar a year company. Efficiency, dependability, and loyalty are enormously important to me. A superb multi-tasker; with a special talent for details. I thrive by my compassion for others and helping them to achieve goals or fulfill specific needs, both professionally and personally.
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