Program/Project manager
Resume:
LEE LAMPL
Dallas, TX *****
***/***-**** ********@*****.***
Career Objective: Program/Project Management
PROFESSIONAL EXPERIENCE
Resigned from AT&T to stay at home until daughter reached Kindergarten this year.
AT&T, (formerly Houston Cellular/Cingular), Houston, Texas 06/1999 – 09/2009
Sr. Program Manager, U-Verse
Managed concurrent projects and project managers working across numerous IT applications and release schedules. Program involved $10+ million and 75+ team members.
* Wrote and defined Program objectives, protocols, action plans and program proposals (risk/benefit analysis).
* Worked closely with Wireline counterparts merging the two companies together to produce one IT solution for AT&T.
* Managed project scope, risks and issues and communicated/ recommended preventive or corrective actions to the project stakeholders.
* Managed completion of all identified project deliverables and outcomes according to the project plans and deliverables for team.
* Negotiated and persuaded decision makers regarding necessary action steps to achieve the goals and objectives of the project.
* Worked with Test Managers verifying the interaction of proper integration of all components/applications of the project.
Project Manager, Knowledge Management
Planning and managing enterprise projects to support Affiliate and National Sales channels.
* Interfaced with sales as well as architecture, development and testing professionals to establish resource estimates, business requirements and project plans.
* Managed daily issues, resolve conflicts, provide status reports, ensured that milestones were attained and project stayed within budget.
* Performed release management for projects for Affiliate sales and National sales for CingToMe application.
Web Services Marketing Manager (Houston Cellular)
Managed marketing strategy for Houston Cellular’s Internet, intranet, and extranet sites including e-commerce, customer relationship management, e-mail campaigns, print campaigns and electronic billing. Developed and executed numerous projects to grow existing business and attract new clients.
( Generated $0.6 million revenue in six months by initiating and managing Houston Celluar’s first online store for wireless service. Project included market research, financial analysis,
writing funding proposal, defining business requirements, defining supply chain, content writing/layout and usability testing.
( Proposed and managed Houston Cellular's first e-mail campaign for customer acquisition.
( Conceptualized micro-sites for cooperative projects with Continental Airlines, Special Olympics and Entertainment.com.
( Created extranet model for large corporate customers that was later adopted by Cingular Wireless on a nationwide basis.
Outside Sales Representative (Houston Cellular)
( Developed new business and relationships in Harris/Galveston County Independent school districts by developing a customized marketing program for educators. Averaged 180% of quote in 1999.
KELLY SERVICES, Stafford & Dallas, Texas 1997 - 1999
Regional Sales Manager, Electronic Assembly Staffing
Developed and managed new division with $0.5 million annual budget and staff of two. Created presentation materials, produced brochures and high-impact presentations. Wrote business plan, conducted profitability analysis for customer base and generated sales forecasts.
( Captured $4 million dollar contract at Telxon by managing development of custom training program coupled with creative pricing structure.
( Secured $1.2 million in staffing and training business with Rothe Development, Inc., at NASA by conceptualizing and marketing a custom benchmarking and training program.
( Exceeded 1998 sales forecast by 45% by establishing new accounts with companies such as Kvaerner, Input/Output and BP Microsystems.
Regional Sales Manager, Clerical Staffing (Kelly Services, Dallas)
Managed $13.4 million in clerical staffing sales for 4 branch offices, oversaw sales efforts of 12 staffing specialists and managed 2 direct reports.
( Negotiated contracts/pricing, tracked sales, controlled monthly expenses, and issued responses to RFPs.
( Developed and directed sales presentations to top levels of management in Fortune 500 companies including ICL/Fujitsu, Boeing, Sally Beauty Supply, Xerox/CLR and Moore Graphics.
MCKINNEY CAFÉ, McKinney, Texas 1996 – 1997
Owner/Operator
Managed all operations for café with annual sales of $0.5 million including purchasing, payroll, accounting, marketing, advertising, and public relations. Hired, trained and managed 6 employees.
( Wrote comprehensive three-year business plan including pricing, profit margins, labor, marketing, advertising costs, market research, sales forecasts and opportunities for expansion.
( Established first-year positive cash flow; partnered with Holiday Inn Corp. in catering business; developed café's three niche venues of tearoom, dinner theater and gift shop.
( Promoted and publicized café through marketing, special events and public relations efforts such press releases and interviews in local newspapers.
JOHN H. HARLAND CO., Irving, Texas 1993 - 1996
Senior Sales & Marketing Representative
Promoted check printing, ATM/Credit Cards, marketing software and direct mail printing/software.
( Negotiated $0.5 million in new business within a six-month period by devising and executing marketing programs that met the individual needs of each financial institution.
( Pioneered the marketing of Harland's products to the retail sector; increased revenue 10%.
( Designed sales training for financial institutions throughout Dallas Metroplex and East Texas; trained bank employees at all levels, including senior officers and presidents.
SCHOENEMANN & CO., Dallas, Texas 1992 - 1993
Manufacturer's Representative
Represented six national manufacturers across four-state region to major retail company accounts, including COMP USA, Garden Ridge, Hobby Lobby, JCPenney, Conoco and Southland Corporation.
( Cultivated new business with Wal-Mart by creating customized merchandising solution resulting in $1 million in annual sales.
( Built sales territory from zero to $2 million in one year through prospecting, cold calls, personal contact, presentations, consistent sales follow-up and working trade shows.
EDUCATION
Master of Business Administration, Regis University, 2002 (Honors GPA 3.94)
Bachelor of Arts Communications, University of Texas, Arlington, Texas, 1991
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