Customer Service Manager

Michalle Unroe

***** ********** **, ** *****

Home: 704-***-****, Cell: 434-***-**** *************@*****.***

Objective: Seeking the challenging position in customer service.

Professional Background:

Employer: Subway

Start/End Date: July 13th,2010- November 30th 2010

Reason of Leaving: Moved to Charlotte, North Carolina Dec 5th 2010

Duties of the Job: Responsible for making and taking customers orders while maintaining a professional imagine. Responsible for the register, counting out cash and deposits. Keeping the store clean, and doing the daily cleaning jobs assigned to me for that day.

Manager: Dawn Evans 434-***-****

Employer: Alpha Omega Resources

Start/End Date: April 9th, 2010 - July 13th 2010

Reason of Leaving: The job was only temporary and I found a more permanent position at Subway

Duties of the Job: Serv Pro Fire and Water Restoration and Kidd Services.

In which my job there required cleaning and restoring homes and businesses after fire or water damage had occurred. The duties there were very detailed on how we had to learn about certain chemicals or how to use various kinds of equipment. Each piece of property damaged if approved by the clients insurance company was to be cleaned no matter how small or large. In some cases just the houses themselves would just have to be cleaned from the damage of a fire in which there would be soot or water there would be mold. I was able to interact with each of the clients in their homes. Knowing I was able to restore their belongings or home that they had thought were destroyed made my job all the more worth while.

Manager: Kelly Ann 434-***-****

Employer: Berkley’s Bar and Grill

Start/ End Date: August 2009- October 2009

Reason of Leaving: Went out of Business

Duties of the Job: My duties at Berkley’s Grill were to give exceptional customer service to each guests including the responsibility of maintaining each table while assisting the bar. Duties including taking drink and food orders, always making sure my section was picked up after each customer and ready for the next. Some of my other tasks were to help in the kitchen and making sure the restrooms were tidy. I also assisted other waitresses to help close the bar and grill after shifts.

Personal References: Samantha Lawrence 434-***-****

Work References: Caren Cofer 828-***-****

Kirby Burrows 434-***-****

Skills: Excellent communication and interaction skills. Willing to give my all to you and your company to prove that I have what it takes to work hard and show that I’m the right person for the job.

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