Customer Service Sales

Leidy Mariel Rodriguez

**** ** **** *** *** ***

Home: 786-***-**** Cell: 786-***-****

E-mail: ************@*******.***

Objective: To obtain an administrative position that will enable me to use my knowledge, strong organizational skills, educational background, and ability to work well with people.

Education: Dr. Michael Krop Senior High School graduated in 2008

Currently attending Miami Dade College

Languages: fluent in both verbal & written communications, Spanish and English

Computer Skills: Microsoft Word, PowerPoint

Summary of Qualifications

• Great ability to work effectively with others in a team-oriented environment and providing excellent customer service

• Exceptional ability to apply common sense understanding to carry out instructions furnished in written or oral.

• Ability to deal with problems involving customers.

• Strong ability to exercise good judgment and decision making skills

• Motivated and focused multi-tasked

• Excellent communication and presentation skills

• Exceptional leaderships abilities concerning team initiatives

Professional Experience

Fountain Bleau store ‘AQUAMARINE” (May 2012- June 2012)

• Full time sale associate

• Sold designer swim wear

• Maintained constant customer service, product knowledge

• Operate cash register and receives payment from customer in cash or credit card, accurately counts and provide change to customers.

• Contribute to the overall display and presentation efforts within the store environment, including stocking/replenishing merchandise.

• Administer all point of sale opening and closing procedures in accordance with store policy.

Sunglass Hut (December 2008-2012)

Full time sale associate

Commitment to customer service with the ability to build productive relationships, resolve complex, issued and win customer loyalty

Managed cashiering activities in areas of purchasing, returns and exchanges

Accurately operate the POS system and accounts for all transaction

Open and/or close the store according to established guidelines

Delivering superior sales results by providing customers with outstanding service by assisting every customer in selecting products best suited to their lifestyle

Provide professional customers service in areas such as explaining the benefits of various lenses and frames, replacing screws, adjusting frames etc

San Rio (January 2008-october 2008)

Sale associate

Key holder

Processing and displaying shipment

Store maintenance

Engaging customers by enthusiastically asking questions, making recommendations

Developed and maintained positive relationships with customers

Star Beauty Salon (March 2006- present)

Receptionist

Answers telephones

Greets guests

Answering telephone inquires in a friendly and courteous manner

Making appointments

Prepared arrival schedule for next day and makes confirmation calls

Selling hair products

Taking payments for services

Performs other job-related duties as needed

Skills

Hard working, enthusiastic, organized

Eager to learn

Strong sales and service skills

Independent, self motivated worker

Strong communication and listening skills

Negotiating and influencing skills

Familiarity with cash register, computers and calculators

Leadership qualities

Ability to thrive in a fast-paced, high transaction environment

Contact this candidate