Customer Service Assistant

Amelia Flores

**** ***** ** , *******, ** ***** 832-***-**** 713-***-****

************@*****.***

Objective:

Seeking a challenging and rewarding , full time position where my knowledge can be an asset to growing and expanding company.

Qualifications:

Reliable and creative individual. A quick learner, who can master complex and multiple task while seeking efficient methods of increasing productivity. Excellent public interfacing skills with thorough perspective. Also, eager to learn and willing to master new skills. I am bilingual speak and write Spanish and English.

Employment:

Office Clerk 04/08-present

Professional Civil Process

In charge of bad address department and skip trace. Duties include answer multiple phone lines, daily contact with client, scan documents, fax, email. Proof read all information, also do daily reports. Worked in programs like Alpha Com, Microsoft word.

Coordinator Assistant 11/07-03/08

In-Home Attendant Services, LTD

General office duties file, fax, email, answer multiple phone lines. Customer Service updating customer records on a daily basis. Open new accounts for new clients. Went out in field to explain services to new client enrolling in programs. Programs worked with excel, Microsoft word.

Processor 08/05-11/07

Talent tree/ AIG Valic

Processing retirement and 401k applications. Worked on daily lock box, and wire deposits. Proof read all information was accurate. General office duties email, fax, customer service, 10-key by touch.

Education:

Barbara Jordan H.S Houston, TX

Stanford Brown College 07/11-present

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