Kokouvi Resume

Kokouvi Dossou-Djigah

* *. ******** **, ***#*, Cincinnati Oh 45237

Tel: 513-***-****

********@*****.**

Objective: Be dedicated to my work and create a positive contribution to .the success of my organization.

RESUME SUMMARY

· Two years professional experience in customer care and shipping documents processing.

· Three years of professional experience in Systems Analysis and Design, Computer Programming, Database Development.

· Associate’s degree of Education with a Major Computer Sciences.

· Knowledge in web mastering, networking and first level maintenance.

· Fast learner with ability to work collaboratively or independently.

· Possess written and verbal skills in both French and English.

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PROFESSIONAL EXPERIENCE

Dell Computer, SPH-W, OH July. 2005 to Present

Production Senior Associate

· Manage International Shipping activities and customs documents preparation for domestic and international shipments.

· Part time auditor. Provide guidance to coworkers about functionalities of some shipping software.(DHL, US Mail, …).

· Strong knowledge in international logistic and export/import compliance

· Champions of many SIG (Small Idea Generation)

· Yellow belt Certified (Dell project for Business Process Improvement)

· Dell Bronze Star Award (Dell recognition of significant contributions)

· This position provides me opportunity to learn and develop teamwork skills, improve my English and gain a lot of experience

CAFÉ Informatique, Lome, Togo 2003 to may. 2004

Software analyst programmer,

· Webmaster: Built websites with macromedia suites using Apache web server and Mysql or Sql Server databases;

· Software designer: Designed client/Server software with MS Access, Delphi, VBA, Kylix.

· Assists users to implement new systems. Installs hardware/software on various microcomputer stand-alone/network systems. Acts as focal point for user trouble requests, incident reports, and system change requests for the installation of new hardware/software; determine if system problems are related to hardware, software, operating systems, or user error. Performs technical adjustments, diagnostics replacement of malfunctioning components/equipment exchange. Troubleshoots software problems, cross-trained..

· Practical Knowledge on Open Source system ( Linux, FreeBSD ) and networking

· Knowledge of Microsoft desktop utilities (text, images, sounds)

· Small knowledge on system programming

EDUCATION

· Associate Degree: Computer Sciences, 2003

University of Lome, Lome – Togo

· Current Student in BS Information technology/System Information Security with UOP (University of Phoenix.)

SKILLS, AFFILIATIONS, & CONTINUING EDUCATION

· Proficient with many commercial software packages such as MS-Word, Excel, Power Point, Access, Adobe, .....

· Fast learner with ability to work collaboratively or independently. I also go by Jack.

· I am married and have a wonderful daughter named Jessica.

· French and English speaker and writer.

· Working on SCJP: Sun Certified Java Programmer

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