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Administrative Assistant Quality Control

Menifee, CA, 92586
$45,000 - 50, 000
August 28, 2012

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***** ******** ***., *** ****, CA ***** Home 951-***-****


Professional, effective and dedicated Administrative Assistant with over 10 years’ experience in business, clerical and professional activity. Enjoys the challenge and hard work it takes to maintain, control and balance an organized work environment for everyone. My desire is to provide leadership, teamwork and keeping all tasks on target. Providing the best service for people to receive the maximum benefits.

• Responds promptly to clients’ needs and concerns.

• Interacts graciously with supervisors, co-workers, and clients.

• High energy work ethic.

• Detail-oriented and persistent.

• Known for being optimistic, enthusiastic, diplomatic and discrete.

CORE PROFESSIONAL STRENGTHS_________________________________________

Accounts Payable/Receivable Phone Etiquette Skills

Communication Skills Records Management

Interpersonal Skills Staff Training & Development Meeting/Event Planning Team Building

Multi-Tasking Skills Understanding Office Machinery

Payroll Processor Writing Skills

PROFESSIONAL EXPERIENCE_______________________________________________

Administrative Director, Mission Charter Schools, Phoenix, AZ, August 2010-August 2011

• Managed district office for owner, school superintendent and 6 operations directors

• Performed administration for 3 schools composed of 75+ employees

• Processed payroll (partnering with Paychex) for two different organizations

• Oriented all new employees to the company’s culture

• Administrated employee benefits according to company policies

• Processed bills and maintained files for 350+ vendors

• Maintained personnel files and time sheets according to state requirements

• Oversaw and managed annual audit

• Maintained inventory supplies and office equipment

• Coordinated company calendar while scheduling events and meetings

Outreach Director, Bay Farm Community Church, Alameda, CA, 2001-2009

• Spearheaded community events, increasing attendance at annual Halloween event by 400%

• Coordinated entries in annual Fourth of July Parade, winning two trophies

• Featured in Alameda Magazine story in November 2009

• Selected as keynote speaker for outreach at Bay Area Church Convention (2006)

• Managed all aspects of marketing

• Recruited teams to perform humanitarian work in Moldova (four times) and Kenya (twice)

• Raised $43,000 in three months to build a well in the remote village of Nygunani in Kenya

• Created a structure for contacting/following up newcomers, increasing attendance by 50%

• Volunteered as an Ambassador with the Chamber of Commerce

• Earned a reputation for enhancing the visibility of our organization in the community

Insurance Associate, State Farm, Alameda, CA, 1999-2001

• Earned insurance license by passing state examination

• Solicited business through cold calls

• Directed insurance sales to primary agent

• Completed daily data base entries and files to enhance office productivity

• Helped primary agent to reach year-end goals

• Handled client complaints graciously to ensure customer satisfaction

Executive Director, Primary Plus Schools, San Jose, CA, 1990-1998

• Promoted to be one of five Executive Directors in a company with 350 employees

• Assigned by owner to turn around struggling schools

• Generated enrollment for 5 infant-toddler centers, resulting in ongoing profits

• Directed and managed 25+ employees in one school with 100 families

• Skilled in conducting interviews for teacher positions

• Specialized in the creative use of facility and space issues

• Processed payroll and managed benefits for 25+ employees

• Wrote Quality Control manual for infant-toddler centers to meet state requirements

• Earned a reputation for generating new business and keeping schools full

COMPUTER EXPERTISE____________________________________________________

Proficient in Microsoft Word, Excel, Publisher, and PowerPoint EDUCATION________________________________________________________________

San Jose City College – San Jose, CA – 6 ECE Units

Santa Ana College – Santa Ana, CA – 32 ECE Units


Available upon request

Contact this candidate