Administrative Assistant Manager
Resume:
Kela D. Forbes
*** ****** **. *** **. Syracuse, NY 13205
****.******@*****.***
Objective To obtain employment as an Administrative Assistant or a Sr. Administrative Assistant.
Skills • Excellent Organizational Skills
• Strong Customer Relations Skills
• Computer Proficiency
• Data Entry • Telephone Answering, 12-Line System
• Word Processing and Typing
• 10-Key Calculator
• Filing
• Computer: Lotus 1-2-3, WordPerfect 5.1, Microsoft Word, Excel, PowerPoint, Outlook.
Experience Receptionist/Secretary: Town & Country Hospital for Pets | Syracuse, NY
Greet clients and pets by name. Maintain sign-in sheets and keep writing instruments handy. Inform clients of expected waiting time if the doctor(s) is (are) behind schedule. Maintain the appearance and cleanliness of the waiting room and reception area. Report any required repairs to the appropriate person. Re-stock products, office supplies, client education materials, hospital brochures, etc. Notify appropriate person of low inventory. Receive all incoming calls. Screen and direct calls to appropriate doctor or staff member. Record complete phone messages. Schedule appointments and contact scheduled outpatient appointments with reminder of time and requirements, for example, stool samples for fecal tests. Contact scheduled pre-surgery appointments with reminder of time and required care. Files and correspondence Pull client charts for daily scheduled appointments. As clients arrive, update the existing file or collect necessary information to prepare a new file. After client visit, update and re-file patient record. Complete all filing, including paid invoices, radiographs, lab reports, and correspondence. Prepare welcome letters, thank-you letters, condolences, and other correspondence for the doctor, practice manager, or client care coordinator’s signature. Mail client reminders for physical examinations, vaccinations, heartworm checks, dentistry, etc.
Copy and mail (or fax) patient records at client request. Financial responsibilities Enter payments accurately. Use check verification services or credit cards when needed. 04/ 2011 – present
Senior Administrative Assistant: Govsphere, Inc | Syracuse ,NY
Prepare documents: Edit/proofread letters, interoffice memos, reports, contracts, etc. Work with PowerPoint to update or prepare presentations for the CEO as required. Prepare final copies, which can include photos, colored printer, special binding, etc. Copying, faxing, distribution of mail, preparing items for US Postal or UPS. Manage Site file system, preparing folders and other items for system. Maintain leave and vacation schedules and daily calendars. Assist professional staff with travel arrangements and expense reports as requested. Manage the project folders for certain governmental schedule work, invoice the government and pay subcontractors. Manage daily project transactions for selected government accounts Assist all professionals as requested. Liaison to the sites for administration assistance. Coordinator of Training Events.
Provide administrative support Site Trainer for Administrative items as may be required. Provide control and oversight of the main office
01/ 2011 – 03/2011
Administrative Assistant: Greater Evangelical C.O.G.I.C. | Syracuse, NY
Answers phones. Greeted and assisted visitors. Handled general administrative duties such as filing, faxing, copying, and mailing.
Organized materials and mailings for various training sessions, etc.
Received cash and check receipts, maintained ledger book, and computer record of bank deposits. Prepared correspondences, document invoices, including materials for payment of speakers. 11/ 2005 – 01/2011
Education G.E.D. Vero Beach Senior High School| Vero Beach, Fl.
08/1992 – 05/1995
References:
Saundra Reed (Sr. Administrative Assistant) Greater Evangelical C.O.G.I.C.
4325 S. Salina St. Syracuse, NY 13205
Professional
Daniel Reed (Sr. Resident Manager) Salvation Army Emergency Shelter
749 Warren St. Syracuse, NY 13202
Professional
Christopher Scott (Student) Bryant & Stratton
2913 Midland Ave. Syracuse, NY 13205
Personal
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