Maintenance Sales

Claude Pichon T.Sc.A.

mobile +1-514-***-****

EDUCATION

**** *** **** ********** *********** Technology

CEGEP du Vieux-Montreal, Montreal, P.Q.

Computer 2003 (1 year)

CEGEP du Vieux-Montreal, Montreal, P.Q.

SKILLS

1) SALES AND TECHNICAL REPRESENTATION : sales support, analysis of client needs, finding appropriate technical solutions, writing detailed estimate, negotiating directly with customers

2) MANAGEMENT OF MAINTENANCE : Knowledge of software and methods for a rigorous definition of a maintenance program, its implementation schedule, cost, monitoring and supervision of the Industrial maintenance team

3) INDUSTRIAL MANAGEMENT : knowledge in transportation logistics, purchasing, inventory control, staff supervision, quality control, customer liaison. Time and Motion Analysis

4) HYDRAULIC : technician specialist in the design, modification and maintenance of hydraulic and pneumatic systems, pumps, valves, fittings, pipes, hoses, batteries. Knowledge of fluid mechanics, servo and proportional valves, servo hydraulics, choice of seals

5) MECHANICS : blueprint reading, mechanical, hydraulic, pneumatic and electric. Extensive knowledge of industrial hardware pneumatic, hydraulic, plumbing, mechanical, sensors, ball bearings, roller bearings, screws, gears, chains, pulleys, belts

6) AUTOMATION : industrial machinery; kinematic analysis. GRAFCET (Sequential Functional Chart) and LADDER, standard GEMMA, automation relays, PLC Allen Bradley and Siemens, PID control, C + +, speed control of electric motors (Drive), triple phase current, plan reading and electrical calibration of transmitters

7) MAINTENANCE : mechanisms of industrial knowledge in lubrication, vibration analysis, dynamic balancing, axes alignment, adjusting the play based on ISO standards

8) MACHINING : lathes, mills, G code, metrology, technical drawing, experience of welding processes, MIG, TIG, flame cutting, brazing, technical drawing

Work Experience (1)

June 2006 to March 2010, Sandvik Mining and Construction (SMC)

Title; Lead hand, Design engineer and Methods

SMC is a multinational company that specializes in the manufacture of crushing equipment, screens and conveyors for the mine and quarry.

Description of achievements

First stage, my initial term of a period of six months was to install a rubber processing plant from an empty room with a span of 5,000 square feet. Having completed the settlement sketch, I selected suppliers for the purchase of all machinery and equipment and coordinating the various trades required to install equipment.

The application of safety standards for the entire building was also under my responsibility.

A second phase was the startup of the workshop with the development of all the methods for the full range of products to be manufactured in this workshop.

A third phase was the daily management of the workshop, supervision and training of employees, implementation of all engineering plans for manufactured products, quality control, and the purchase of all raw materials.

Achievements in Sales / Technical Representative: As I realized most of the drawings of product that I created, I also gave support to the sales force, both at design and in technical research. In the absence of salesman available, I had to negotiate directly with a number of new customers, with unexpected success. I attribute this success to my ability to transform the expression of customer’s desires, in precise technical language within formal quote, and explanatory drawings that I had the ability to draw. These detailed quotes appeared to be particularly appreciated by the engineers with whom I was discussing. Technical solutions that I found for my clients were so accurate that I've never had to lower a price to obtain a contract.

Work Experience (2)

November 2005 to June 2006, GES Technologies

Title; Team Leader

GES is an engineering firm that specializes in maintenance management computer software (CMMS)

Description of achievements

My initial mandate was the implementation and updating of a comprehensive preventive maintenance program for a sawmill that had undergone a dramatic increase in production capacity. Using the MAINT software, developed by GES technology, I reviewed the preventive maintenance tasks on all machines in the factory so that the issue of work orders could be done in an automated manner by the software.

Technical writing of maintenance tasks was also part of my responsibility.

I also had the mandate on several occasions to provide training on software MAINT. These courses lasting three days each were given in class to groups of end users.

Work experience (3)

May 2004 to May 2005, Advanced Hydraulics, Laval (ADH)

Title: MECHANIC Hydraulic

ADH specializes exclusively in the refurbishment of hydraulic pistons pumps and motors for excavators.

Description of achievements

Hydraulic pumps were delivered to me from all over North America, and I had the task of dismantling them up to the smallest pieces, cleaned them extensively through several washing processes. Once removed, I checked the tolerances and I was writing repair form that included a full parts list and the range of machining required. When the client had agreed and all required documents were present, I reassembled the hydraulic units according to the highest standards of pumps manufacturers.

Softwares

• OFFICE: Internet Explorer, Word, Excel, Outlook, PowerPoint, Access, Project, Simply Accounting

• COMPUTER: C + + (Bordland), Operating systems Windows, Linux and Unix

• AutoCAD 2000 2D and 3D

• Maximo Synergis MAINT, (CMMS; computerized maintenance management systems )

Certifications

• Member of the Order of Professional Technologists of Quebec (OTPQ)

• Health and Safety Course on construction of the ASP Construction (hazardous materials, WHMIS included)

• Fully bilingual, English / French, spoken and written

• Valid passport

• Driver's license, class 5

• Course on forklift operation

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