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Accounting, Reconciliation,Banking,Customer Service

Houston, TX, 77002
November 12, 2009

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*** ****** **** **** ***#***

Houston , TX 77090

Cell Phone: 713-***-****


Objective: A full time position with an oriented company that seeks an ambitious and career conscious person, where acquired skills and education will be utilized toward continued growth and advancement.

Summary of Qualifications:

Recognized for high ethical standards in all work performed.

Reputation as a dependable and accountable employee.

Highly effective in negotiation, problem solving, and analysis. Demonstrated diplomacy and forbearance in dealing with customers. Excellent Customer Service skills.

Computer Skills:

Proficient in MS Word, Excel, Access, Power Point, Lotus, Internet Explorer, and Banking Software

Operating Systems: Microsoft Windows 95/98/2000/2007/Windows Vista/XP

Work Experience:

Bank of New York

Reconciliation Associate Houston, TX.


Reconciled cash activity between Excel Cash Flow, TAS, and Compliance Model (SAM/WSO)

Researched/analyzed causes of reconciling items, determine/define resolution requirements, and coordinate resolution through appropriate notification/request/approval processes

Analyzed client and/or compliance requirements to establish priority for conducting reconciliation processes and meeting frequency standards/service level agreements

Researched, tracked and resolved reconciliation discrepancies.

Responsible for clearing discrepancies in timely manner

Properly escalated and reported aged items

Differentiated between reconciling items which may include pending loan trades, pending WSO processing, failing trade, corporate action, reinvestment income

Performed and assisted with various reporting duties and functionalities

Reported out-of -proof conditions to affected area and to management on a daily basis

Researched and resolved out-of-proof conditions

Performed other record keeping functions within the department as needed

Bank of America

Cash Vault Rep II& Accounting Specialist II &Operation Rep Houston, TX.

08/02/04- 11/01/07

Cash Vault Rep II

Processed large commercial deposits within a specific time

Verified bank deposits

Prepared change orders

Separated currency and identified counterfeit currency

Posted credits and debits to commercial accounts

Monitored commercial accounts for illegal activities

Accounting Specialist II

Reconciled bank accounts on daily basis

Posted information and balances on general or subsidiary ledger

Electronically transferred funds to correct accounts

Researched and cleared exceptions on daily basis

Posted credits and debits

Monitored customers accounts for illegal activities

Identified and detected fraud items

Operation Representative I

Calculated and determined interest owed to customers

Refunded or deducted NSF fees and over draft fees

Posted information and balances on general or subsidiary ledger

Reconciled bank accounts on daily basis

Updated customers accounts on online banking

Loves Casino

Cage Cashier& Floor Person Port Allen, LA.


Issued and exchanged currency

Calculated tickets received from customers using ten key by touch

Provided customer service and assisted customers with their requests

Inputted and retrieved customers information on casino loyalty program software

Balanced daily transactions and cash drawer

Bank One

Part-Time Teller Baton Rouge , LA.


Processed customers transactions

Received and disbursed money to customers and recorded the transaction in accordance with well defined policies and procedures

Cashed checks, handled deposits, and withdrawals

Provided customer service in response to customer needs and requests

Referred potential sales opportunities


Southern University Baton Rouge , LA.

BS, Finance, 2004

Port Allen H.S. Port Allen , LA. H.S Diploma, 1996

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